Eltizam's advances in technology strengthen efforts to beat COVID-19 impact

30 May 2020 - Eltizam Asset Management Group, a leading physical asset management organization in the Middle East, announced that it found advanced technology to be a boon in its efforts to serve clients efficiently and maintain business continuity in the face of the coronavirus disease (COVID-19) crisis.

Over the past 12 months, Eltizam has launched several projects as part of its five-year technology roadmap which has brought multiple benefits to the company particularly in light of the present global crisis caused by the pandemic spread of COVID-19. P

Some of these technology solutions have hugely reduced face-to-face interaction within the company or with clients and suppliers.

These technologies include Tafawug GO, a maintenance mobility solution implemented by Tafawuq Facilities Management, a subsidiary of Eltizam. It is designed to support technicians receive, carry out, and close work orders digitally, without the need to have face-to-face interaction with other staff or physically use printers, scanners, and other required devices.

Throughout the organization, it also rolled out the next-generation SAP4 HANA enterprise resource planning (ERP) system, which enabled the company’s management teams to approve transactions remotely, even through mobile devices in real-time. This has widely reduced the need for printing and transporting documents that require signature.

During the first quarter of the year, Eltizam further introduced NESTROM, an online management system for quality, health, safety and environment (QHSE) inspections which also provided the benefits of paperless and contactless work.

Meanwhile, its e-banking integration has been continuously facilitating the payment of suppliers and service providers through bank transfers.

In support of companies and residents adhering to the UAE Government’s directives to stay at home amidst national efforts to stop the spread of novel coronavirus (COVID-19), Three60 Communities, a subsidiary of Eltizam Asset Management Group and a leading regional provider of management services to premium residential and commercial communities, has launched ‘QuickPay’ to facilitate contactless online payment for its customers. The technology will soon be adopted by other subsidiaries of Eltizam group.

The company is also primed to launch an exciting development by the end of 2020, using Internet of Things (IoT). Through its connected building project, Eltizam is set to pave the way to a new era in facilities management in the UAE and the region.

Chris Roberts, CEO, Eltizam Asset Management Group, said: “Technology plays a critical role in enabling us to provide innovative asset management solutions to our clients and customers. Therefore, we follow technological advancements in the sector very closely, and explore ways to constantly incorporate them into our day-to-day operations. This aspect of Eltizam’s culture is also evident in our ‘Get Wonky’ program. It is this approach that enables us to provide seamless FM services and address the rising demand for sanitization services during the ongoing crisis.”

Technology is one of the 6 focus areas of Eltizam Asset Management Group. In line with this vision, the Group had announced an AED 5 million investment in technology in early 2019, followed by the implementation of an array of technological solutions to enhance its services.