Al Khalili Group: First to Deploy SAP S/4 HANA in MENA

Business Intelligence Platform Boosts Competitiveness, as Oman’s Non-Oil Economy Set to Grow 5.5 Percent in 2015

MUSCAT, Oman – 22 April 2015 –Al Khalili Group has become the first company in MENA to deploy the SAP S/4 HANA business intelligence solution, boosting competitiveness and Oman’s diversifying economy.

Demonstrating the strong opportunities for Oman’s conglomerates, the country’s Ministry of Finance projects 5.5 percent growth for Oman’s non-oil economic growth in 2015, especially in the sectors of construction, trade, utilities, public sector, and security and defense.

In the emerging Digital Economy, Oman’s IT market is set to grow by 28 percent from OMR 164 million to OMR 210 million in 2018, according to BMI Research.

“As we expand our operations across the Middle East, we faced an urgent need to have the insights into our supply chain and human resources, in order to attract and retain the top staff, and deliver enhanced customer experiences,” said Sheikh Talal bin Salim Al Khalili, Deputy Group Managing Director, Al Khalili Group. “SAP’s S4/HANA technology solution provides the real-time dashboard to develop staff and enhance our supply chain, propelling Al Khalili Group into a new era of growth.”

Al Khalil Group, which has worked with SAP since 2012, is one of Oman’s leading conglomerates, operating across verticals such as building and construction, automotive services, IT, oil and gas, electrical and lighting.

“As the Digital Economy picks up the pace in Oman, Al Khalili Group has become a regional leader in using technology to simplify and transform its employee and customer experience,” said Gergi Abboud, Managing Director, SAP Gulf and Pakistan. “With SAP S/4 HANA and a variety of SAP solutions, Al Khalili Group will be able to analyse data in real-time for in-depth reports and faster decision-making, boosting competitiveness.”

By combining the SAP S/4 HANA in-memory platform with a variety of SAP solutions, Al Khalili Group has a real-time dashboard that tracks and analyses data on more than 40,000 items, helping to determine product stocking decisions across 18 branches in Oman and the UAE. Among the solutions deployed are Business Intelligence, Enterprise Resource Planning, Strategic Enterprise Management, and Customer Relationship Management.

With more than 2,000 employees, Al Khalili Group has deployed SAP Fiori and SAP Mobility solutions to support mobile apps, SAP Workforce Performance Builder for staff development, and SAP Interactive Forms for automating paper-based forms, auditing, and archiving.

Al Khalil Group deployed SAP S/4 HANA with ISS, an SAP Gold Partner that operates in the Gulf and India.