Second cycle of ‘Best m-Government Service Award' expanded to include groups from key sectors

• Expansion aimed at encouraging creativity and innovation and enhancing technical development to meet needs of citizens in vital sectors

Dubai, 24 July 2014: The second cycle of the ‘Best m-Government Service Award’ has been expanded to include entities from major government sectors that have a key role in providing services to citizens in areas such as health, education, social affairs, transport and infrastructure, environment, tourism, safety and security, and economy and trade.

H.E. Ohood Al Roumi, Director General of the Prime Minister Office at the Ministry of Cabinet Affairs, said the expansion of the Award will encourage creativity and innovation and enhance technical development to meet the needs of the citizens in vital sectors of the government.

“The new categories of the Award include local, regional and international participation to establish an outstanding global model in innovation and best practices in government services. The expansion will help create innovative applications that will help attain citizen happiness by simplifying procedures and increasing efficiency in government service delivery.”

H.E. Hessa Buhumaid, Executive Director for Government Services Sector at the Prime Minister’s Office at the Ministry of Cabinet Affairs, said the award will be open for local, regional and international nominations from 11th November to 18th December, 2014, which can be submitted through the award website www.mgov-award.ae. The winners will be announced at the third Government Summit in February 2015.

“The assessment of the entries to the award will be based on various criteria including efficiency, effectiveness and innovation as well as a new standard that requires combined effort in delivering government services 24 by 7 through simplified and efficient procedures that meet the needs and expectations of the citizens,” added H.E. Hessa Buhumaid. 

The award covers smart phone applications for iOS system, Android, Blackberry and Windows, apart from provision of government services on web sites, which can be accessed on mobile phones via SMS.

The Best m-Government Service Award was launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in May 2013, as an initiative that aims to stimulate the delivery of government services to the public through their mobile phones, anywhere and round-the-clock.

The results of the first cycle of the award were announced during the second Government Summit in 2014.