Ooredoo ReachesThree Million Customer Milestone in Qatar
Last Update: Tuesday, May 27, 2014 : 13:49 (+4GMT)
For the First Time in History, Ooredoo Supports the Communication Needs of More than Three Million Business and Consumer Customers in Qatar
Doha, Qatar: Ooredoo today announced that it has reached the historic milestone of more than three million customers in Qatar – the highest number ever recorded by the company.
The total customer base includes mobile, fixed line, broadband, entertainment and business solution customers, and the company has seen surging growth across all areas in 2014, driven by Ooredoo’s expanding portfolio of services and the on-going dynamism of Qatar’s economy.
Mobile service growth has been particularly strong, with Ooredoo now supporting more than 2.5 million mobile customers in Qatar. Ooredoo has successfully grown its base of post-paid customers over the past year, as Shahry has emerged as the fastest-growing mobile service in Qatar.
One of the most important factors driving the growth of Ooredoo’s customer base has been the rising use of data across business and customers throughout Qatar. Ooredoo is the data market leader in the leader, with 26 percent year-on-year data revenue growth and 80 percent mobile broadband penetration at the end of 2013.
Sheikh Saud Bin Nasser Al Thani, CEO, Ooredoo Qatar, said: “Today, we pass another important stage on our journey of development and growth. We now serve three million customers and we pledge to provide the best possible services to each and every one, from people using our Hala service, through to companies deploying the pioneering business solutions.”
“We are striving to make Qatar the best-connected country not just in the region, but in the world. Our focus on the customer experience and the cutting-edge of new technology is ensuring that we build upon our leadership position, and deliver more and better for our customers,” he added.
Since launching the Ooredoo brand in March 2013, the company has seen the highest brand equity scores in its history, reflecting its deepening bond with its customers. The launch of a range of new services – including simplified data offers, Qatar’s first and only 4G network, and its nationwide Ooredoo Fibre network – has also struck a chord with Qatar’s progressive customers.
Ooredoo passed the milestone of more than 100,000 Fibre customers at the end of 2013. Ooredoo’s investment in Fibre will continue throughout 2014. In addition to expanding the network across Qatar, Ooredoo is planning a sizeable infrastructure investment and capacity-building programme in the lead-up to the FIFA World Cup 2022.
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