More than 185,000 Telemedicine Consultations Provided by the ‘Doctor for Every Citizen' Service

Dubai, United Arab Emirates, January 27, 2022: The Dubai Health Authority (DHA) highlighted during the ongoing Arab Health Congress and Exhibition the success of its ‘Doctor for Every Citizen’ telemedicine service.

The Dubai Health Authority (DHA) launched the 24/7 Doctor for Every Citizen initiative in December 2019 to achieve Article Five of the Fifty-Year Charter, in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. 

Since its inception, more than 185,000 consultations have been conducted through this telemedicine initiative.

Last September, the DHA expanded the scope of its initiative and signed a MoU with The Ministry of Foreign Affairs and International Cooperation to offer this service to UAE nationals abroad by providing tele-consultations as part of the authority’s Doctor for Every Citizen service.

So far, the Ministry of Foreign Affairs and International Cooperation has arranged 50 consultations with UAE nationals abroad. 

His Excellency Faisal Issa Lutfi, Assistant Undersecretary for Consular Affairs at the Ministry of Foreign Affairs and International Cooperation said: “In order to preserve the health and safety of our citizens, especially those who are abroad, the Ministry of Foreign Affairs and International Cooperation in cooperation with the Dubai Health Authority is pleased to provide this telemedicine service. Emiratis who are abroad have used this service. They contact the Ministry of Foreign Affairs and International Cooperation to report a health problem or if they need medical advice, the Ministry’s team transfers the case to the Dubai Health Authority, and the person is connected to a doctor through this telemedicine initiative.”

 Dr Manal Taryam, CEO of Primary Health Care at the DHA said that the authority is very proud of its partnership with the Ministry of Foreign Affairs and International Cooperation and deeply values this collaboration. 

She added that DHA is keen to further build on its digital health capabilities in order to provide the highest quality of accessible and convenient patient-centered care.