HONOR Launches ‘HONOR Cares' Service to Deliver the In-Shop Experience for UAE Customers at Home

United Arab Emirates, Dubai, April 28, 2020:   HONOR, a global technology brand, reveals its ‘HONOR Cares’ service for customers in the UAE, introduced to prioritize customer safety and convenience throughout the purchase experience. The HONOR official online store has ramped up its operations to adapt to the norms of social distancing to provide personalized services to customers, assist online purchases and ensure contactless delivery.

Aiming to bring the in-shop experience to the customer from the comfort of their homes, HONOR Cares is delivering VIP service to those who register on the company website. The new service offers a personalized guide to buying the right device as per the specific requirements and budget outlined by the customer. This consultation is supported by contactless delivery, with the assurance of sanitized facilities, health monitoring and strict hygiene practices adopted by delivery associates. 

“Proactively adapting to new lifestyles of a tech-native generation, HONOR is committed to our purpose of providing an unforgetting experience in every scenario in the lives of our users. We want to ensure that through HONOR Cares, the safety of our valued customers is prioritized right from fulfilling to delivering every order,” said Chris Sun Baigong, President of HONOR Middle East and Africa. “We are also providing innovative tools to enable the pursuit of a healthy lifestyle, the need of the hour, through the introduction of SpO2 monitoring in our wearable technology.”

Enabling users to have intelligent insight into their overall health condition, SpO2 monitoring, an important health indicator that indicates the functioning of the user’s respiratory and circulatory systems, was delivering to HONOR MagicWatch 2 customers recently via an OTA upgrade across KSA and UAE. The HONOR Band 5, an all-in-one fitness tracker, heart rate monitor and sleep tracker, is also the only entry-level fitness tracker that is equipped with SpO2 monitoring.