Sheikh Sultan bin Ahmed Al Qasimi Launches New Logo of Sharjah Contact Centre

SHARJAH/Sharjah Media Centre: February 15, 2016 – Sheikh Sultan bin Ahmed Al Qasimi, Chairman of Sharjah Media Centre (SMC), today launched the new logo of Sharjah Contact Centre, which has recently joined SMC to help it achieve its objective of improving the mechanisms of government communication. The launch, which saw the presence of a group of senior officials and the media, took place at the Contact Centre’s headquarters in Khorfakkan.

In his speech on the occasion, Sheikh Sultan bin Ahmed Al Qasimi expressed his confidence in the ability of the Contact Centre to assist SMC in its quest to serve the Emirate of Sharjah under the directives of His Highness Sheikh Dr Sultan bin Mohamed Al Qasimi, Supreme Council Member and Ruler of Sharjah.
He also expressed his happiness that Sharjah Contact Centre has become part of SMC, asserting that both have always shared the same vision and pursued the same goals.

The concept of Sharjah Contact Centre’s new logo, according to the Chairman of SMC, was based on all the hard work and innovation taking place at the Contact Centre to achieve effective communication.

The use of the circle element is for esthetic and symbolic purposes. The circle indicates continuity of the communication process, and its unconventional shape suggests flexibly and creativity in communication, as well as openness to all that is new.

The intersection of the two circles symbolises the communication process between the client and the employee, with the bigger circle representing the role of the Contact Centre in providing comprehensive answers. The vibrant colours of the logo indicate modernity, excellence, confidence and creativity.

Following the directives of His Highness the Ruler of Sharjah, Sharjah Contact Centre was established in Khorfakkan, the Eastern Region, and inaugurated on May 22, 2011 with the aim of providing information on services offered by the various entities of Sharjah Government, as well as on Sharjah’s events and landmarks. The Centre also aims to provide job opportunities for graduates in the Eastern Region.

The main services offered by the Centre include responding to public inquiries and providing information on government services, events, hotels and restaurants, as well as tourist destinations and recreational places that abound in Sharjah.

To date, the Centre’s database comprises the data of 368 government entities, along with their affiliates.

Since its inception, the Centre has received over 137000 calls inquiring about the services and activities of the various government bodies in Sharjah. It has made more than 25900 calls to its clients in support of the Emirate’s numerous service projects.