QCC and ADNOC Distribution Join Hands to Ensure Compliance of Fuel Meters in Abu Dhabi

Abu Dhabi-UAE: 22 October, 2014 - The Abu Dhabi Quality and Conformity Council (QCC) has announced today that all fuel meters used at ADNOC Distribution service stations in Abu Dhabi fully conform to the highest global quality standards. The announcement came following a thorough inspection by a team of QCC inspectors who, in coordination with ADNOC Distribution, evaluated the accuracy and complete flawlessness of fuel meter measurement across Abu Dhabi. 

On this occasion, His Excellency Abdulla Abdulla Al Khoori, Executive Director, Consumer & Market Services at QCC said: “Our collaboration with ADNOC Distribution to confirm the accuracy of fuel dispensed through Abu Dhabi’s service stations reflects our commitment to gain the confidence of consumers in the accuracy of every fuel meter used in Abu Dhabi. It is our constant endeavor to guarantee customer satisfaction, and we are working towards increasing consumer awareness regarding their rights in this aspect.”

“QCC deployed special vehicles fitted out with necessary testing equipment in line with the latest international standards. It also used volumetric test measures and international calibration methods to ensure the conformity of meters to set standards. Our efforts have paid off as we have ensured that all meters at service stations in Abu Dhabi are accurate and compliant with standards. We will continue to conduct regular annual verifications to ensure consistent conformity with regulations in order to protect the interest of consumers,” he added.

Khalid Hadi, Vice President, Marketing and Corporate Communications Division at ADNOC Distribution, said: "ADNOC Distribution takes all necessary measures to ensure that our services are compliant with the highest quality standards and specifications. Towards this priority, we collaborate with various stakeholders, including QCC, to ensure the quality of our services as well as safety of consumers. Additionally, ADNOC Distribution measures the customer satisfaction through conducting regular surveys and receiving direct feedback."

The conformity drive was launched in October 2013 with the pilot phase running across 10 service stations before its official launch on November 5, 2013.  The entire verification process continued until September 2014 to validate that all fuel meters in Abu Dhabi are compliant with standards. 

The Abu Dhabi Quality and Conformity Council was founded in 2009 to raise the quality of Abu Dhabi’s exports and products traded locally, while protecting the interests of the emirate’s consumers and supporting its competitive economy. The organization’s goals are achieved through enabling regulators to establish and implement product safety, legal metrology and conformity schemes. QCC also sets guidelines and benchmarks to identify and verify that the products manufactured and traded in the emirate conform to the highest quality standards. 

ADNOC Distribution operates a vast network of service stations and convenience stores.  These stations are equipped with the most advanced technology for fuel, automated car wash and vacuuming, lube bay and tire repair.

 In addition, aviation refueling services, ships bunkering along with production of a range of lubricants are marketed locally, as well as, being exported across the GCC markets, Middle East, the Far East, Africa and Europe.