Dubai Courts to showcase smart services during prestigious government exhibition

Courts keen to implement Directives of His Highness Sheikh Mohammed

Dubai 8th April 2014: The Dubai Courts is showcasing its unique achievements during its participation in the Dubai Government Achievements Exhibition, which is being held from 8-10 April at the Dubai World Trade Centre. 

The Courts is highlighting a set of notable e-Projects, including ‘Al-Salfa’ – an integrated remote case registration e-Service, ‘Sure’ – a pro bono legal consultation programme, the e-Notary Public service, the Amicable Dispute Settlement Centre (civil and commercial), and the ‘Nebras’ mobile app, along with many other services. The products being showcasedby the Courts are aimed at every customers’ experience and helping them to complete their dealings and applications with speed and accuracy. 

H.E. Taresh Eid Al-Mansouri, Director of Dubai Courts, mentioned that the Courts’ numerous e-Services came into existence under implementation of the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai. Sheikh Mohammed recommended the transformation of government services into e-Services, and then latterly into smart services. This step will contribute to facilitating and accelerating the customers’ transactions and dealings, thus enhancing the competitiveness of the UAE globally. 

Speaking on Dubai Courts’ involvement in the Dubai Government Achievements Exhibition, Al-Mansouri said that the Courts aims to provide an opportunity for those interested to cast their eyes over our local, national or international experiences. The Courts’ initiatives are centred around achieving the vision of the Courts, ‘Pioneering in Courts Work’, as well as achieving one of the Courts’ strategic objectives, which is to promote community confidence in the judicial system, its capabilities and potential. 

“E-transformation and smart services in Dubai Courts cover all judicial and administrative sectors. These services highlight the unique experiences of the partnership between the public and private sectors in the e-Systems development in the judicial sector. This can all be credited to our Interactive Department, who have had a headstart in the provision of such services in the Courts,” Al-Mansouri added.

The first of its kind in the Middle East, ‘Al-Salfa’ e-Service enables law firms and all litigants to register cases electronically, record every detail, upload identification papers, and send them to Dubai Courts online. 

Another programme, ‘Sure’, involves volunteer lawyers offering free legal consultations and advice to litigants on a wide variety of cases and lawsuits. Dubai Courts provides 950 pro bono legal advice hours for litigants via ‘Sure’. The initiative is implemented in conjunction with the Courts’ strategic partners, the Dubai law firms.

The e-notary public service, which is considered a revolution in the certification process over the Internet, includes 14 different types of certification that are provided by the Notary Public Department within the courts of Dubai. This step has been well received and roundly applauded for saving both time and effort. The service is available in both Arabic and English languages and takes only a matter of a few minutes to complete. The main benefits of the service are security and confidentiality, which is achieved by utilising special features such as water marking and barcoding.

E-auction is a shared service offered via ‘Emirates Auction’, and designed to organise and manage public auctions and achieve the highest profit possible.

The Amicable Dispute Settlement Centre is a one-stop shop offering an integrated package of services for quick and cost-effective settlement of disputes for businessmen and investors within the Emirate. This service will enable faster and affordable settlement of disputes, compared to that currently offered by legal firms and offices, and will eliminate the need to approach the court. The Centre reflects DED's strategy to create a competitive environment in line with international best practices to attract domestic and foreign investment.

Among the services showcased at the exhibition was the ‘Nebras’ mobile app, which comprises many services of interest to Dubai Courts litigants and customers. The services offered by this app include the ability to access case status, next session date, hall number through case number inquiry, case year and case type. In addition, the app provides an easy way to search the both UAE federal and Dubai local law, along with the latest news of Dubai Courts.