GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

 
  Share

Riyadh-based technology innovator raises the bar with enhanced multi-channel platform launch during GITEX Technology Week

8 October 2019: unifonic, the Saudi Arabia-based cloud communications platform for global emerging markets, has launched an enhanced multi-channel platform that empowers businesses to engage with customers through a portfolio of business applications and a single API for SMS, voice and instant messaging apps.

The launch announcement, which comes only 12 months after the Riyadh-headquartered tech pioneer raised the largest-ever financing round for a Saudi start-up, amplifies unifonic's participation at this week's GITEX Technology Week at Dubai World Trade Centre (DWTC).

Targeting the call from businesses to better engage with their customers across a multitude of communications channels, unifonic developed the enhanced multi-channel platform to provide a heightened customer engagement, that removes the traditional one-way conversation and enables customers to be interactive with brands on their preferred channel. Prior to its GITEX Technology Week launch, unifonic piloted the platform through a customer-facing WhatsApp channel for Jamalon, the Middle East's largest online bookstore.

“In today's highly-competitive and fast-paced business environment, customers demand greater interaction, looking for more content and material to be pushed through the channels they want. It is paramount that businesses are able to provide this engagement across several touchpoints, including widely used instant messaging apps,” said Ahmed Hamdan, CEO and founder of unifonic. “By utilising rapidly evolving technologies, unifonic has taken the lead in providing our customers with this capability and elevate the end customer engagement to a whole new level in the region.

“With personal preference, the cornerstone of how modern consumers communicate, the agility of unifonic's multi-channel platform solution puts the power back into businesses' hands. The platform's flexibility allows businesses to engage customers throughout the year on their preferred channel or instant messaging app.”
Founded in 2006 and already counting over 5,000 business customers, unifonic has facilitated five billion enabled interactions in 190-plus countries via more than 720 mobile operators. unifonic's easy-to-use web, mobile and API interfaces enable app developers, marketers and business owners to communicate with customers through text-messaging, voice and instant messaging apps.

During the past decade, unifonic has partnered with brands such as Uber, Careem, HungerStation, Absher, and Aramex, to provide channel communications solutions.

 



Posted by : GoDubai Editorial Team
Viewed 6490 times
Posted on : Tuesday, October 8, 2019  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : GITEX hosts global AI expert, international CEOs and honours retail, smart city and startup leaders
Next Story : Saudi Arabia's Ministry of Energy highlights enhanced cybersecurity credentials at GITEX Technology ...
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Aigner Aprilia
'Tis the Season to Gift and Glow' With Foreo Holiday Gift Sets
Look after your body & enjoy nourished skin from Local, Homegrown Company, The S...
Foreo Expects a Record Sale for Black Friday
Steve Madden set to arrive in Dubai to kick off brand's 30th Anniversary Celebration
Dubai Fitness Challenge Continues to Inspire the City
Time for tennis - Ugo Humbert joins Rado YoungStars
China's Latest Moves in Ip Protection Leads to Unprecedented Legal Judgement for...
Dine With Your Favourite Plus Ones at IKEA
Tag Heuer Equips Iconic Monaco Wristwatch With Avant-garde in-house Manufacture ...
Karama gets crowned. Once more.
PCFC discusses wider horizons for trade and logistic services with Dubai busines...
Al Tayer Motors launches the new Maserati Quattroporte SQ4 Zegna PELLETESSUTA™ a...
Al Tayer Motors Opens Magnificent New Maserati Showroom In Dubai
Al-Futtaim Malls Wins Big at RECON MENA
Monochromatic Denim
American Eagle Launches It's Holiday'19 Collection
Hamdan bin Mohammed leads first Dubai Run on Sheikh Zayed Road featuring 70,000 ...
The "Karl Legend" Collection
Stack It Up With Shack Stack Now in the UAE! Shake Shack is All About Upping the...
Steve Madden Celebrates Brand's 30th Anniversary In Dubai
National Geographic Abu Dhabi Provides an Unprecedented Look into Makkah's Spraw...
Emirati Musicians, International Composers & the Royal Philharmonic Orchestra in...
The perfect Watch from Beach to Tux
Accor's role as Makkah's leading pilgrim hospitality services provider showcased...
Massive Diabetes Awareness and Management Drive in Ras Al Khaimah to screen thousands
P&O Marinas and Fabulous Yachts Announce the 3rd Edition of the International S...
Humans in Space Symposium discusses what it takes to be an astronaut
September Air Freight Volumes Remain Weak
Parmigiani Fleurier Tonda Chronor Slate
Medeor Hospital, Dubai gives new life to a 63-year-old patient in the UAE by rem...
Experience Some of Dubai's Most Opulent Accommodation at La Riviera Apartments
Ahmad Bin Shafar welcomes President of ASHRAE
Astronaut Christina H. Koch Shares for the first-time photo of Hazzaa AlMansoori...
SmartCrowd, MENA's Only Regulated Real Estate Investments Platform Graduates fro...
Italy's Leading Energy Innovators Calls to Create Partnerships at ADIPEC 2019
du completes world's highest peak 5G standalone throughput over a single 100MHz ...
JYSK Has You Covered For The Festive Season
Union Coop Releases the instant Electronic Share Trading Update
Discover GROHE's latest innovations and digitally enhanced products at Dubai Des...
Arabian Automobiles Nissan to light up Dubai International Motor Show with innov...
Twenty Italian Luxury Artisanal Interior Brands Participate in Downtown Design
Lenovo's ‘Remove-IT Program' Aims to Reduce Electrical and Electronic Waste in t...
Metito's policy on water reuse identified as ‘progressive and disruptive' by gl...
Deerfields Mall is Back With Its Third Season of Farmers Market
Rivoli Group Announces Winners of the Third Qualifier Tournament for Omega Natio...
Future of Transportation: Virgin Hyperloop One Confirms Passenger Pod at this Ye...
Etihad Airways and Pia Relaunch Codeshare Partnership
‘Carpet of Tolerance' created by Hands and Senses revealed at Downtown Design, Dubai
Beyond Compare: Craft and Culture Combine in Luxurious New Pen Collection