dnata's DUBZ checks in passengers for flights in The Dubai Mall

23 July  2019:    DUBZ, a leading baggage technology and logistics company and part of dnata, has opened a new ‘check-in station’ in The Dubai Mall, the world’s most visited retail and lifestyle destination, to offer airline passengers another convenient option to take advantage of its innovative services. 

The station is located in the dnata Travel store on the lower ground level of the mall, where the DUBZ team checks in customers for their flights, prints their boarding passes, weighs and secures their baggage and ensures they are delivered to the airport and loaded onto the aircraft.

After collecting their boarding passes and baggage tags, customers can enjoy the various shopping, dining and entertainment opportunities The Dubai Mall offers to its visitors, and then take the Dubai metro to the airport through the convenient, air-conditioned travellator that links the mall to the metro station. DUBZ customers can arrive at the terminal up to 60 minutes before their flight, where they can proceed straight to passport control. 

DUBZ provides its services to the passengers of nine airlines, including flydubai, SAUDIA, flynas, China Southern, Kuwait Airways, Gulf Air, SaudiGulf, Royal Jordanian, and Ethiopian Airlines.

Like most of the shops in the Dubai Mall, the DUBZ check-in station is also open seven days a week, from 10 am to 10 pm.

The service is available from AED 99, which covers the check-in fee for one passenger with one piece of luggage. Additional pieces of luggage can be added for a fee of AED 40 each. The service price is capped at AED 249 covering up to 10 bags.

Omar Abou Faraj, CEO and Co-Founder of DUBZ, said: “Traveling and shopping in one of the world’s largest malls on the same day has never been so easy. We are thrilled to be launching our popular remote check-in services at The Dubai Mall, adding more value to our offering.  We stay focussed on ensuring a hassle-free travel experience for the residents and visitors of Dubai through innovative and secure services.”

Antonio Fellino, Vice President of Retail & eCommerce for dnata Travel UAE, said: “We are delighted to partner with DUBZ to offer travellers a convenient way to check-in for their flights from our flagship store at The Dubai Mall.  We are sure that the innovative product of DUBZ will be popular among customers, who can now take advantage of the two companies’ excellent value services at the same time and location. 

We look forward to our successful cooperation! ”

DUBZ is focused on offering unique travel solutions to travelers and families so they can spend their time more efficiently, or use an alternative form of transport. This commitment to streamlining the travel process is achieved by providing unique and affordable services such as home check-in, baggage pickup, storage and delivery.

DUBZ is part of dnata, one of the world’s largest air services providers. dnata has been offering quality and reliable air services for 60 years in the UAE. Every day, the company’s customer-oriented employees assist over 240,000 passengers, move 2,000 tonnes of cargo and prepare 13,000 inflight meals in the country.