Senior Business Excellence - Real Estate

The Role

Process Improvement & Optimization • Support the identification, analysis, and improvement of business processes across commercial functions. • Assist in developing and documenting Standard Operating Procedures (SOPs) and workflows. • Contribute to process optimization initiatives to e...

The Role
Process Improvement & Optimization • Support the identification, analysis, and improvement of business processes across commercial functions. • Assist in developing and documenting Standard Operating Procedures (SOPs) and workflows. • Contribute to process optimization initiatives to enhance efficiency, reduce costs, and improve service delivery. Performance Monitoring & Reporting • Support the tracking of key performance indicators (KPIs) across commercial departments. • Prepare regular performance reports and dashboards for management review. • Analyze data to identify trends, gaps, and opportunities for improvement. Business Excellence Initiatives • Assist in the implementation of business excellence frameworks and continuous improvement programs. • Support cross-functional initiatives aimed at enhancing customer experience and operational performance. • Participate in internal audits and reviews to ensure compliance with established processes and standards. Stakeholder Coordination • Collaborate with internal teams including Sales, Marketing, Customer Management, and Operations to ensure alignment of processes and performance metrics. • Support workshops and meetings to drive process alignment and continuous improvement initiatives. Data Analysis & Insights • Collect and analyze business data to support decision-making. • Provide insights and recommendations to improve operational and commercial performance.

Requirements
• Bachelor’s degree in business administration, Engineering, Finance, or a related field. • 3–5 years of experience in business excellence, process improvement, or performance management, preferably within real estate or a related industry. • Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma) is an advantage. • Strong analytical and problem-solving skills. • Proficiency in Microsoft Excel and data analysis tools. • Ability to document processes and develop structured reports.

About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, thats why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.