- Greet residents/guests and manage all inquiries, deliveries, and bookings. - Monitor visitor entry and coordinate with security to ensure property safety. - Assist residents with lifestyle requests, from transport to local recommendations. - Maintain the pristine appearance of the lo...
Additional Information
The Role - Greet residents/guests and manage all inquiries, deliveries, and bookings. - Monitor visitor entry and coordinate with security to ensure property safety. - Assist residents with lifestyle requests, from transport to local recommendations. - Maintain the pristine appearance of the lobby and ensure all front-of-house operations run smoothly.
Requirements - At least 3 years of experience in a similar role from a luxury/5-star hotel or high-end residential environment - Excellent communication and customer service skills - Physically fit, well-groomed, proactive and team-player. - Bilingual or multilingual proficiency is an advantage. How to Apply: Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use “Concierge Applicant” as email subject Most important screening questions 1. Can you tell me about your experience in a luxury or 5-star environment and share an example of how you handled a demanding guest or resident? 2. How do you handle multiple tasks at the front desk while still giving guests a high-quality experience? 3. Can you share an example of when you went above and beyond for a guest or resident, and what happened?
About the company The Talents Nation is a trusted global talent partner helping companies find and hire skilled professionals worldwide. We connect businesses with carefully screened talent to ensure quality, reliability, and long-term success. With a strong market presence and a people-first approach, we make hiring straightforward, dependable, and results-driven.
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