Payment Processing Specialist

The Role

Now Hiring: Payment Processing Specialist – Fintech | Dubai, UAE Location: Dubai, UAE Job Type - Full Time Work Schedule: Monday to Friday Overview We are currently seeking a detail-oriented Payment Processing Specialist to join a leading Fintech company in Dubai. This role focuses on ...

The Role
Now Hiring: Payment Processing Specialist – Fintech | Dubai, UAE Location: Dubai, UAE Job Type - Full Time Work Schedule: Monday to Friday Overview We are currently seeking a detail-oriented Payment Processing Specialist to join a leading Fintech company in Dubai. This role focuses on managing international payment operations, ensuring smooth, secure, and compliant transaction handling. Key Responsibilities • Process and manage payment transactions with high accuracy and efficiency • Investigate and resolve delayed, failed, or missing payments across various payment systems • Coordinate with Payment Service Providers (PSPs) to ensure seamless transaction flow • Work closely with Sales teams to ensure proper payment protocols and share accurate banking details • Maintain and update a database of banking details, tracking availability and status • Record all fund movements in CRM (Deposits, Withdrawals, Refunds, Bonuses, Credits) • Handle KYC documentation for CRM and payment providers • Maintain detailed reconciliation reports and transaction records for audit readiness • Analyze payment data to identify trends, irregularities, and insights for reporting • Ensure full compliance with AML/CFT policies and regulatory standards • Collaborate with internal teams (Sales, Compliance, Finance, CRM) to resolve payment queries efficiently

Requirements
• Proven experience in payment processing / payment operations, preferably in Fintech or Forex industry • Strong understanding of international banking systems (UK banking experience preferred) • Experience working with PSPs, transaction monitoring, and reconciliation • Familiarity with KYC, AML/CFT compliance standards • Proficiency in Excel and CRM systems • Strong analytical and problem-solving skills • Excellent communication and coordination abilities • Ability to work in a fast-paced, high-volume environment

About the company
Growth West Marketing is a strategic growth and digital performance agency dedicated to helping businesses scale sustainably and competitively. The company specializes in designing and executing data-driven marketing strategies that accelerate customer acquisition, strengthen brand visibility, and boost long-term revenue performance. Unlike traditional marketing firms that focus solely on brand exposure, Growth West adopts a comprehensive full-funnel methodologyintegrating customer insights, analytics, targeted campaigns, conversion optimization, and retention strategies. This ensures measurable outcomes, improved operational efficiency, and stronger returns on marketing investments. Key Competencies Include: Growth Strategy Development Tailored strategies that fully align marketing activities with organizational objectives, sales targets, and product direction. Customer Acquisition & Retention Multi-channel digital marketing initiatives designed to attract qualified prospects and cultivate long-term client relationships. Analytics & Performance Optimization Leveraging real-time performance data, Growth West continuously refines campaign execution, budget allocation, and channel effectiveness to maximize ROI. Conversion Rate Optimization Enhancing user experience, refining customer journeys, and optimizing engagement funnels to improve conversion performance at every stage. Growth West Marketing is driven by a commitment to elevate brands, optimize marketing investments, and deliver scalable, sustainable growth. Its strategic, analytical, and results-oriented approach makes it an ideal partner for businesses seeking accelerated expansion and competitive advantage in todays digital landscape.