Dubai FDI's ‘Aftercare' program for investors to bolster FDI reinvestments

Dubai, 17 July 2018​: In response to the directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to create stronger and improved engagement with investors, while also creating a better understanding of their current and future needs and helping ease the investment process, Dubai FDI, the investment development agency of Dubai Economy Department (DED), has revealed the continuing expansion of enhanced services for its ‘Aftercare’ initiative, a quality-focused program aimed at attracting more foreign direct investments (FDI) into the emirate. The program was developed by Dubai FDI as a means to further enhance the investor's journey via the provision of all means necessary to ensure customer success and satisfaction upon the establishment of their investment projects in Dubai.

According to Dubai FDI senior officials, the ‘Aftercare’ program is expected to provide a big push to increasing more FDI into the emirate, which currently makes up 7,1% of Dubai's total gross domestic product (GDP), based on official statistics included in the Dubai Investment Observatory 2017 report issued by Dubai FDI. Dubai FDI has been working to further boost the sector by positioning Dubai as a global leader in ease of doing business and preferred foreign investment destination. Dubai FDI stated that 20 per cent of FDI investments on local projects are from reinvestments, which reflects investors’ trust in the emirate as an ideal business environment to multiply growth.

The ‘Aftercare’ program is also testament to investment development agency’s proactive approach to provide investors with growth and advisory services on how to effectively tap opportunities within the emirate, consistent with the goals embodied in the Dubai Strategic Plan 2021 to become an important hub in the global economy.

Salah Rashid Al Ansari, Adviser of the Aftercare and investors relations, Dubai FDI, said: “Dubai FDI spares no effort in finding ways to connect and reach out to investors as part of our overall strategy in spurring FDI development in the emirate.”

He added: “We look forward to further strengthening Dubai's attractiveness to FDI, as the UAE maintains the reputation as among the 10 most competitive countries in the world. We are driven to uphold and further raise our profile by ensuring investors have the right information and given the utmost attention to pursue their business in the country through the ‘Aftercare’ program. It is part of our keen efforts to strengthen and keep a positive relationship with our investors.”

Al Ansari stressed that the ‘Aftercare’ program will contribute in the efforts to build a modern database and network of strategic investors—including an up-to-date list of their current and future investment interests. The database is poised to serve as a reliable and rich source of information that can help open new investment opportunities, which can drive up the development and diversification of the UAE economy.

The ‘Aftercare’ program will include a series of interactive events and through which Dubai FDI aims to regularly monitor and measure investors’ sentiments and identify ways to address concerns as well as gain foresight on future trends and directions to help them grow their businesses. The program also holds periodic meetings to discuss investor investment interests, identify investment growth plans, boost enabling factors and address barriers, and provide quarterly and yearly reports on all findings, among others.