About the Role The purpose of the role is to supervise and manage Soft and Hard FM Services at clients’ offices in Dubai and support operations as required. Key Responsibilities • Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs. • Coordinat...
Additional Information
The Role About the Role The purpose of the role is to supervise and manage Soft and Hard FM Services at clients’ offices in Dubai and support operations as required. Key Responsibilities • Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs. • Coordinate client performance reviews against agreed outputs on a monthly basis. • Accountable for the financial performance of site service delivery. • Ensure that essential site soft and hard services PPM and remedial works are completed. • Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained. • Manage suppliers and service providers supporting site operations. • Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.
Requirements • A minimum of 5-7 years’ experience in Facilities Management, or a supervisory role within a related service environment. • Graduate Diploma / B.Tech (Electrical) • Strong written and verbal communication skills. • Experience in contract management and performance measurement. • PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM. • Excellent commercial understanding, including P&L and budget responsibility.
About the company CBRE Excellerate is the leading provider of integrated real estate services across Africa and the Middle East.
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