We are seeking a proactive and detail-oriented Sales Coordinator to join our growing team in Abu Dhabi. The ideal candidate will have minimum of 3years of experience in the MEP (Mechanical, Electrical & Plumbing) industry or a related field, and will play a key role in supporting sales...
Additional Information
The Role We are seeking a proactive and detail-oriented Sales Coordinator to join our growing team in Abu Dhabi. The ideal candidate will have minimum of 3years of experience in the MEP (Mechanical, Electrical & Plumbing) industry or a related field, and will play a key role in supporting sales operations, coordinating with clients, and ensuring smooth order processing and delivery execution. Key Responsibilities • Coordinate effectively with clients, the sales team, and the logistics team to ensure seamless operations. • Prepare and follow up on quotations to ensure timely responses to customer inquiries. • Process sales orders accurately and efficiently from receipt through delivery. • Monitor order status and coordinate delivery schedules to ensure on-time fulfillment. • Maintain regular communication with customers regarding quotations, order progress, and delivery updates. • Follow up on pending quotations and support the sales team in achieving business targets. • Ensure proper documentation and record management of quotations, orders, contracts, and customer communications. • Collect and analyze customer feedback and market information and share insights with the marketing team to support new sales strategies and business development initiatives. • Assist in resolving customer concerns and coordinate internally to ensure high levels of client satisfaction. • Prepare sales reports, order tracking reports, and other administrative documentation as required. • Support the sales team with administrative and coordination activities to improve operational efficiency.
Requirements • Bachelors degree or Diploma in Business Administration, Engineering, Marketing, or a related field. • 3 years of experience as a Sales Coordinator, Sales Support Executive, or similar role within the MEP industry or related sectors. • Strong understanding of quotation management, order processing, and logistics coordination. • Excellent communication and customer relationship management skills. • Strong organizational skills with attention to detail. • Proficiency in Microsoft Office Suite, particularly Excel and Outlook. • Experience with ERP/CRM systems is an advantage. • Ability to work independently and manage multiple priorities in a fast-paced environment. Key Competencies • Customer Service Orientation • Sales Coordination & Support • Team Collaboration • Documentation & Record Keeping • Time Management • Problem Solving • Communication & Interpersonal Skills • Follow-up & Execution Excellence What We Offer • Competitive salary package • Career growth opportunities • Supportive and collaborative work environment • Opportunity to work with a leading team in the MEP industry
About the company Prakash Trading Co (PTC), has been at the forefront of the electrical engineering market for almost 60 years. It is an undisputed leader in the region for electrical products and caters to multiple sectors including electro-mechanical contractors, oil and gas, fire-fighting, fabricators and industrial contractors. It also serves various export markets in the GCC, Africa, CIS countries and the Indian sub-continent. With multiple branches throughout the UAE, the company can provide a wide range of electrical products at short lead times. This includes cables and wires, cable management systems, low voltage switchgear and automation components, lighting, earthing and protection systems, renewables and electric mobility.
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