Resident Engineer (Red Hat OpenShift & Infrastructure)

The Role

We are seeking a skilled and customer-focused Resident Engineer to serve as a dedicated, onsite technical expert for a key enterprise customer. In this role, you will act as an extension of the customer’s IT team, providing day-to-day administration, optimization, and strategic guidanc...

The Role
We are seeking a skilled and customer-focused Resident Engineer to serve as a dedicated, onsite technical expert for a key enterprise customer. In this role, you will act as an extension of the customer’s IT team, providing day-to-day administration, optimization, and strategic guidance for their mission-critical Red Hat environments. The ideal candidate will possess deep administrative expertise in Red Hat OpenShift Container Platform (OCP), Red Hat Enterprise Linux (RHEL), and Red Hat Satellite Server, ensuring the stability, security, and scalability of the customer’s infrastructure. Required Qualifications ? Experience: 5+ years of hands-on experience in Linux system administration and enterprise infrastructure management. ? Container Platforms: Proven experience deploying, administering, and troubleshooting Red Hat OpenShift Container Platform (v4.x preferred) and underlying container runtimes. ? Operating Systems: Deep expertise in Red Hat Enterprise Linux (RHEL 7/8/9/10) architecture, administration, and lifecycle management. ? Infrastructure Tools: Strong, hands-on experience administering Red Hat Satellite Server for large-scale patching, provisioning, and subscription management. ? Soft Skills: Excellent verbal and written communication skills. Proven ability to build strong relationships with enterprise customers, manage stakeholder expectations, and work autonomously in a fast-paced environment.

Requirements
Key Responsibilities ? OpenShift Administration: Manage, maintain, and upgrade Red Hat OpenShift clusters. Execute and manage regular patch updates and version lifecycle management for OpenShift Clusters to ensure stability and security. Handle day-two operations, including node scaling, access control, routing, and monitoring cluster health. ? Linux Systems Management: Perform advanced Red Hat Enterprise Linux (RHEL) system administration, including executing routine system patch updates, installation, configuration, performance tuning, and troubleshooting across physical and virtual environments. ? Satellite Infrastructure Management: Administer Red Hat Satellite Server to manage the RHEL lifecycle. Maintain content views, lifecycle environments, activation keys, and ensure consistent patch management and compliance across the fleet. ? Vendor Coordination & Support: Serve as the primary liaison with the vendor. Proactively open and manage technical support cases (tickets) for complex incidents, and actively coordinate with Red Hat's Technical Account Manager (TAM) to expedite resolutions, conduct root cause analysis, and ensure strategic alignment. ? Proactive Maintenance: Conduct regular system health checks, capacity planning, and proactive monitoring to identify and resolve potential issues before they impact business operations.

About the company
Great companies are built with great people! Connect Resources is U.A.Es leading HR Management Agency and an official alliance of Randstad that offers paramount consultancy services to our clients. We foster an unparalleled industry insight and a sophisticated consultative approach to meet all your HR consultancy needs We keep it simple! Through our unique approach of delivering HR innovation with human interaction at the center, Connect Resources have been able to accommodate many of the clients requirements in different verticals and matched thousands of candidates to rewarding roles in the U.A.E. Connect Resources advances the careers and business success of our candidates and clients through a combination of Talent hunt & Customized Solutions based on the client Business Needs.