About the Role: We are seeking a highly skilled and motivated Retention Trainer to join our dynamic team in Dubai. The ideal candidate will have a strong background in the forex/trading industry, with proven experience in client retention, training, and leadership. In this role, you wi...
Additional Information
The Role About the Role: We are seeking a highly skilled and motivated Retention Trainer to join our dynamic team in Dubai. The ideal candidate will have a strong background in the forex/trading industry, with proven experience in client retention, training, and leadership. In this role, you will be responsible for enhancing the performance of the retention team by providing ongoing training, mentoring, and performance optimization strategies, ensuring that business objectives and KPIs are consistently achieved
Requirements Requirements & Qualifications: • Experience: Minimum 3 years in client retention within the forex/trading industry. • Team-leading experience is considered a strong advantage. • Prior experience as a Team Leader or Trainer, with a track record of successfully managing and developing teams. • Excellent communication and interpersonal skills, with fluency in English (written and verbal). • Strong knowledge of forex products, trading platforms, and market dynamics. • Ability to design and implement effective training programs tailored to business needs. • Immediate availability to join is preferred. • Based in or willing to relocate to Dubai, UAE.
About the company Great companies are built with great people! Connect Resources is U.A.Es leading HR Management Agency and an official alliance of Randstad that offers paramount consultancy services to our clients. We foster an unparalleled industry insight and a sophisticated consultative approach to meet all your HR consultancy needs We keep it simple! Through our unique approach of delivering HR innovation with human interaction at the center, Connect Resources have been able to accommodate many of the clients requirements in different verticals and matched thousands of candidates to rewarding roles in the U.A.E. Connect Resources advances the careers and business success of our candidates and clients through a combination of Talent hunt & Customized Solutions based on the client Business Needs.
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