CRM Specialist

The Role

Join Elysian Real Estate At Elysian Real Estate, were looking for a proactive and detail-oriented CRM Specialist to take ownership of our Salesforce platform and help drive operational excellence across the business. This is an exciting opportunity for someone who enjoys combining tech...

The Role
Join Elysian Real Estate At Elysian Real Estate, were looking for a proactive and detail-oriented CRM Specialist to take ownership of our Salesforce platform and help drive operational excellence across the business. This is an exciting opportunity for someone who enjoys combining technical expertise with process improvement, ensuring our CRM is optimised, user-friendly, and supports the success of our sales teams. If youre organised, analytical, and enjoy solving problems while working closely with multiple departments, wed love to hear from you. Key Responsibilities • Manage the day-to-day administration of Salesforce CRM. • Configure users, profiles, permissions and system settings. • Build and maintain reports, dashboards and data insights for management. • Ensure CRM data accuracy through regular audits, cleansing and maintenance. • Create and optimise workflows, automations and business processes. • Support sales, leasing and management teams with CRM queries and troubleshooting. • Work closely with department heads to identify opportunities for process improvements. • Assist with system enhancements, testing and implementation of new Salesforce features. • Produce documentation and deliver user training where required. • Monitor system performance and recommend improvements to maximise efficiency. • Liaise with third-party vendors and technical partners when necessary.

Requirements
Requirements • 2-5 years experience administering Salesforce CRM. • Strong understanding of Salesforce functionality, reporting and automation tools. • Experience building dashboards, reports and workflows. • Excellent analytical and problem-solving skills. • Strong attention to detail and data accuracy. • Comfortable working with multiple stakeholders across different departments. • Excellent communication skills in English. • Salesforce Administrator Certification is highly advantageous. • Experience within real estate or a sales-driven environment would be beneficial. What Were Looking For Were looking for someone who takes ownership, enjoys improving systems, and genuinely wants to make the business operate more efficiently. Youll be someone who is organised, proactive, solutions-focused, and comfortable working in a fast-paced environment where priorities can evolve quickly. Why Join Elysian? Established in Dubai since 2006, Elysian Real Estate is one of the UAEs most recognised real estate brokerages. Youll join a collaborative team where your work will directly impact operational efficiency and support the continued growth of the business. If youre passionate about CRM systems, process improvement, and enabling high-performing sales teams, wed love to hear from you

About the company
Real Estate is a business of people and relationships. We have worked hard over the last 19 years to build a brand and a company synonymous with trust, confidence and success. We are a top tier broker in the Middle East and have access to widest selection of international properties in the region. We are a top-tier broker in the Middle East and have access to the widest selection of international properties in the region. Who are elysian Real Estate? - Established in Dubai for over 19 years - Sales Team of over 100 highly trained and RERA certified Brokers. - Multicultural & Multilingual - Focused Community specialists - Heavily focused on customer care and creating a world-class customer experience - Results-driven company Winners of multiple awards including 1. Top 3 Agencies by the Dubai Land Department & RERA 2. Property Finder Customer Choice award 3. Forbes Middle East Top 10 Real Estate Companies Elysians experience and unparalleled expertise have become the first choice for home buyers and sellers, property investors, and property renters alike. As part of its service excellence, Elysian has a team dedicated exclusively to property developers, to most effectively market to their carefully selected target audiences. Having completed over a decade in the Dubai market, the company continues to grow from strength to strength.