Public Relations And People Coordinator (PRO)

The Role

Job Purpose The Public Relations Officer (PRO) will be responsible for managing the company’s government relations, immigration, employee documentation and regulatory requirements across the UAE. The ideal candidate will have strong knowledge of UAE government procedures and be confide...

The Role
Job Purpose The Public Relations Officer (PRO) will be responsible for managing the company’s government relations, immigration, employee documentation and regulatory requirements across the UAE. The ideal candidate will have strong knowledge of UAE government procedures and be confident dealing with government authorities. Arabic fluency is essential, both written and spoken. Experience within the retail sector is highly desirable, although candidates from other industries with strong UAE PRO experience will also be considered. Key Responsibilities Government Relations & PRO Services • Manage all government-related transactions on behalf of the company. • Liaise with UAE government departments and authorities, including MOHRE, GDRFA, ICP, Department of Economy and Tourism and other relevant authorities. • Process employment visas, renewals, cancellations, transfers and amendments. • Process work permits, labour contracts and other employment-related documentation. • Coordinate Emirates ID applications and renewals. • Coordinate medical fitness examinations and related requirements. • Manage employee visa status changes and cancellations. • Assist with company license renewals, establishment cards and government registrations. • Obtain government approvals, permits and NOCs where required. • Monitor all government-related deadlines and ensure transactions are completed on time. Employee Administration • Manage the complete visa and government documentation process for new employees. • Coordinate onboarding requirements involving government authorities. • Process employee visa cancellations and exit formalities. • Respond to employee queries relating to visas, Emirates ID, work permits and other government requirements. • Maintain accurate and confidential employee records. • Monitor expiry dates for visas, Emirates IDs, work permits, passports and other relevant documents. Company Administration • Assist with trade license renewals and amendments. • Maintain company government files and registrations. • Manage relevant government portals and online systems. • Maintain a comprehensive schedule of all government and regulatory renewals. • Ensure the company remains compliant with UAE government requirements. • Provide regular updates to management regarding outstanding transactions, renewals and potential issues.

Requirements
Candidate Requirements Essential • Minimum 3 years’ UAE PRO experience. • UAE driving license is essential. • Excellent knowledge of UAE immigration, labour and government procedures. • Strong working knowledge of MOHRE, GDRFA, ICP and relevant government portals. • Proven experience managing employee visas, work permits, Emirates ID and medical procedures. • Fluent Arabic – written and spoken is mandatory. • Strong English communication skills. • Excellent organizational and administrative abilities. • Ability to manage multiple deadlines and transactions simultaneously. • Strong attention to detail. • Confident dealing with government departments and officials. • Ability to work independently and resolve issues proactively. Preferred • Previous experience within the retail industry is highly desirable. • Experience supporting a business with a large international employee workforce would be advantageous. Personal Attributes • Highly organised and dependable with a strong multi national company work ethic • Proactive and solutions-focused. • Professional and confident when dealing with government authorities. • Discreet when handling confidential employee and company information. • Comfortable working in a fast-paced environment. • Able to prioritize competing deadlines. • A strong communicator with excellent interpersonal skills. • Practical, hands-on and capable of following matters through to completion. Key Performance Indicators • Timely completion of all visa, labour and government transactions. • No avoidable penalties resulting from missed deadlines or compliance issues. • Accurate and up-to-date employee and company records. • Efficient handling of government-related issues. • Timely completion of license, visa and registration renewals. • Positive internal service levels when supporting employees and management. Education A relevant degree or professional qualification is preferred, although strong UAE PRO experience is more important than academic qualifications.

About the company
KERSHAW LEONARD "WE CHANGE PEOPLES LIVES" Who we are: Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today. Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates. Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill. What we do: Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the clients team, to assist wherever is needed to improve performance and leadership skills Why Us: The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.