The charging system swap is a business-critical transformation with direct impact on revenue, customer experience, and service continuity. Therefore, we require a senior, battle-tested Program Manager to lead the program end-to-end from the Telecom operator side The role requires a str...
Additional Information
The Role The charging system swap is a business-critical transformation with direct impact on revenue, customer experience, and service continuity. Therefore, we require a senior, battle-tested Program Manager to lead the program end-to-end from the Telecom operator side The role requires a strong personality and leadership presence to drive delivery across internal teams and vendors. Key expectations: • Proactive risk identification and transparent reporting • Timely escalation of critical issues to leadership when needed • Strong ownership of delivery timelines, migration readiness, and operational stability • Clear governance and structured communication with stakeholders • Ability to challenge vendor timelines and enforce contractual commitments
Requirements • 10+ years of program/project management experience, preferably in telecom BSS/Core transformations • Strong understanding of OCS/CHF, PCRF/PCF, telecom charging architecture, and BSS integrations • Proven experience delivering at least one telecom charging system migration or platform swap in a live production environment • Experience managing large multi-vendor programs and enforcing delivery milestones and commitments • Ability to coordinate across Core Network, IT/BSS, Operations, Revenue assurance, Business and vendor teams
About the company Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology. Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some worlds leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas. We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.
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