E-commerce Operations Executive - Retail

The Role

Position Title: E-commerce Operations Executive - Retail Employment Type: Full Time Salary: up to 8K AED inclusive, depending on experience and qualifications Job Location: Dubai About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries inc...

The Role
Position Title: E-commerce Operations Executive - Retail Employment Type: Full Time Salary: up to 8K AED inclusive, depending on experience and qualifications Job Location: Dubai About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: -Create and manage product listings across D2C websites and marketplaces. Coordinate with graphic designers, studio teams, store teams, and brand teams to obtain required product assets. -Manage category structures, collections, and product merchandising on ecommerce websites. Conduct regular website audits to identify broken links, content errors, and merchandising issues. -Monitor order flow across D2C websites and marketplace platforms. Ensure operational accuracy across Shopify, OMS, ERP, and marketplace systems. -Prepare asset sets for website launches, campaigns, and marketplace requirements. Support customer inquiries received through email, chat, WhatsApp, and other support channels.

Requirements
-Open to Asian & Arabic nationalities, aged 38 and below; With Bachelor’s degree in Business, Commerce, Marketing, IT, or related field. -Minimum of 2 years’ experience in eCommerce operations, online retail, or eCommerce management. -Hands-on experience with Shopify, ERP, OMS, marketplace platforms (Amazon, Noon, Namshi, Trendyol) and product catalog management. -Experience in D2C eCommerce and fashion, footwear, sports, luxury, or lifestyle retail preferred.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.