The Field Service Engineer is responsible for installing, maintaining, and supporting ADGT’s hardware and software solutions at client sites, ensuring reliable system performance and a high standard of service delivery. This role provides on-site technical support, resolves hardware an...
Additional Information
The Role The Field Service Engineer is responsible for installing, maintaining, and supporting ADGT’s hardware and software solutions at client sites, ensuring reliable system performance and a high standard of service delivery. This role provides on-site technical support, resolves hardware and software issues, and works closely with internal teams to ensure successful deployment and ongoing operation of client systems. • Monitor and respond to security incidents and alerts, supporting investigation, escalation, and resolution • Maintain and implement security controls, ensuring systems and data are protected against internal and external threats • Support security risk assessments and audits, identifying vulnerabilities and recommending remediation actions • Ensure compliance with security standards and regulations, including PCI-DSS and related requirements • Monitor system logs and security tools, performing analysis to detect and assess potential threats • Collaborate with IT, Engineering, and Compliance teams to improve security posture and controls • Maintain documentation and security procedures, ensuring audit readiness and operational consistency
Requirements • 3–5 years of experience in information security, cybersecurity, or related roles • Experience in FinTech, payments, or regulated environments preferred • Experience with security monitoring, incident response, and vulnerability management • Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field • Strong understanding of security controls, threat detection, and risk assessment techniques • Familiarity with security tools (SIEM, intrusion detection/prevention, vulnerability scanning tools) • Knowledge of security standards and frameworks (e.g., PCI-DSS) • Strong analytical and problem-solving skills • High attention to detail and ability to manage sensitive information • Strong communication and collaboration skills
About the company ADGT is a UAE based company which owns and develops proprietary technology for regulated digital infrastructure, data and payments. ADGT is proudly the only full stack provider in the market.
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