Dr. Alaa Ensheiwat. , CEO of “SSS Process” company called on Jordanian companies operating within the telecommunications and information technology sector to benefit from the Gulf outsourcing market and foreign contracts, the size of which is estimated at hundreds of millions of dollars annually .
Ensheiwat said: “Jordanian programming companies must pay attention to the size of the GCC outsourcing market and work both individually and collectively to increase their share of this growing market and take advantage of it in a greater and better manner .' He pointed to the need to look at the experience of Egyptian companies and their ability to increase their share of this market, which India and some Asian countries have been dominating for more than five years.
Ensheiwat added: “Egyptian companies and national institutions supporting them succeeded in developing an action plan that helped them in a highly professional way to penetrate one of the largest and most important business sectors in the region. Perhaps the Egyptian companies are not more eager than our companies which have suffered for more than two years, and are still suffering from relative recessions, to adopt a strategy that would enable them to penetrate the Gulf outsourcing market, particularly in view of the fact that the Jordanian companies are not less favorable than their Egyptian counterparts. The Jordanian companies enjoy technical skills and high technical experience as testified by the global markets and the Arabic markets as well. '
Ensheiwat indicated that the share of the “SSS Process ' company of the Gulf outsourcing market, during the past 24 months alone, exceeded 28,000 working days, confirming the ability of this market to take the Jordanian companies out of the financial crisis. He explained that the Gulf companies resort to this market for several reasons. The most important one is that, sometimes, these companies need available experts that are able to complete their projects within certain contractual time, and also require speed, without constituting an administrative or functional burden on them, in addition to other reasons that vary from one company to another, and from one project to another.
According to a previous study conducted by the IT Industry Development Authority in Egypt, more than 52% of the Gulf IT companies resort to foreign contracts to complete their projects, where the largest share (over 20%) goes to India, the first programming Destination for the GCC companies.
Ensheiwat said that the Jordanian software companies are acceptable to the Gulf , but small and medium- sized ones, mostly, do not have branches or they do not have the logistical potential and practical programs that may give them access to this market and thus remain outside the circle of outsourcing , in spite of all of their advantages and preferences including Arabic language , culture and particularities of the region and Arabic companies and other details that te foreign companies are usually confronted with.
Ensheiwatasserted that the national plan has successfully put the Kingdom on the map of the global software industry, but it lacks or has not been implemented seriously enough to attract Arab investments, and promote and market their local talents. He called on the concerned authorities in the country to give the training of graduates the utmost importance to prepare them well for the labor work, and drew the attention of universities to the need of linking the educational outcomes to the labor market needs.
It should be noted that demand in the GCC markets for programming competencies continues to increase, especially Oracle, Microsoft and other languages, as well as demand on specialized expertise in the field of analysis, testing and quality assurance. The demand is also growing on programming engineers.
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