Senior Account Manager

The Role

THE ROLE We’re looking for an experienced Senior Account Manager to lead key client relationships and drive outstanding delivery across integrated campaigns and strategic projects. Based in Dubai, this role sits at the centre of our work, connecting clients with strategy, creative, pro...

The Role
THE ROLE We’re looking for an experienced Senior Account Manager to lead key client relationships and drive outstanding delivery across integrated campaigns and strategic projects. Based in Dubai, this role sits at the centre of our work, connecting clients with strategy, creative, production, media, and technology teams to ensure ideas move seamlessly from brief to execution. You’ll take ownership of important client accounts, ensuring work is delivered with clarity, quality, and commercial discipline. At the same time, you’ll help strengthen partnerships, guide projects through complexity, and ensure our teams can consistently produce their best work. This is an opportunity for someone who combines strong client leadership, strategic thinking, and operational excellence. WHAT YOULL DO - Lead Client Relationships - Act as the primary day-to-day contact for key client stakeholders - Build strong, trusted partnerships through proactive communication - Lead client meetings, campaign reviews, and status discussions - Manage expectations around scope, timelines, and deliverables - Translate client feedback into clear direction for internal teams OWN ACCOUNT DELIVERY - Take responsibility for the successful delivery of campaigns, retainers, and projects - Translate client objectives into clear briefs, timelines, and delivery plans - Coordinate closely with strategy, creative, production, media, and tech teams - Track progress across workstreams and proactively manage risks - Ensure work is delivered on time, on brief, and to the highest standard DRIVE STRATEGIC VALUE - Develop a strong understanding of client businesses, brands, and markets - Partner with strategy and creative teams to shape impactful campaigns - Contribute to account planning and long-term client success - Identify opportunities to expand and strengthen client relationships MANAGE COMMERCIAL PERFORMANCE - Manage scopes of work aligned with proposals and contracts - Monitor project budgets and delivery against the agreed scope - Flag scope changes early and support re-scoping where needed - Ensure delivered work aligns with commercial agreements and invoicing ENABLE TEAMS TO DO GREAT WORK - Ensure teams have the clarity, assets, and information needed to deliver effectively - Facilitate collaboration across internal teams and disciplines - Maintain clear project documentation and visibility - Support a sustainable and well-paced delivery rhythm MAINTAIN QUALITY - Review work before client delivery to ensure accuracy and polish - Ensure outputs align with strategy, brand guidelines, and objectives - Escalate risks or issues early to keep work moving forward - Capture feedback and insights to improve future delivery

Requirements
- 5–7+ years’ experience in account management, client services, or project leadership - Agency experience strongly preferred, ideally within a fast-paced marketing, advertising, or digital environment - A proven ability to manage complex campaigns and multiple projects simultaneously - Strong client communication and stakeholder management skills - Excellent organisational skills and attention to detail - Commercial awareness across scoping, budgets, and delivery - A proactive, solutions-focused mindset - The ability to remain calm, clear, and collaborative under pressure

About the company
No Standing is a creative innovation agency specialising in immersive brand experiences, culture-driven strategy, creative technology, and digital ecosystems. We create experiences, build ecosystems, launch movements, and architect brand futures across immersive activations, strategic marketing, brand innovation, cultural community-building, and emerging tech platforms. Operating globally between Barcelona, Melbourne, and Paris, we move in real time decentralised, collaborative, and always one step ahead. We dont follow the playbook. We write whats next.