Job Summary The Credit Controller is responsible for managing customer credit accounts, ensuring timely collection of payments, and minimizing bad debts. In the ready-mix concrete industry, the role involves monitoring credit limits for contractors, construction companies, and project-...
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The Role Job Summary The Credit Controller is responsible for managing customer credit accounts, ensuring timely collection of payments, and minimizing bad debts. In the ready-mix concrete industry, the role involves monitoring credit limits for contractors, construction companies, and project-based customers while ensuring compliance with company credit policies. The position requires close coordination with the sales, dispatch, and finance teams to ensure deliveries are made within approved credit limits and payments are collected on time. Key Responsibilities Credit Management Assess and approve credit applications for contractors, construction companies, and project clients. Establish and monitor credit limits based on financial standing and project value. Review customer creditworthiness using financial reports and payment history. Maintain and update customer credit records in the ERP/accounting system. Accounts Receivable Management Monitor outstanding receivables and ensure timely collections. Follow up with customers regarding overdue invoices. Prepare and distribute customer statements and aging reports. Reconcile customer accounts and resolve invoice discrepancies. Collections Contact customers (contractors, project accountants, procurement teams) for payment follow-up. Negotiate payment plans when necessary. Ensure timely recovery of overdue balances to reduce bad debt risk. Escalate delinquent accounts to management when required. Sales & Operations Coordination Coordinate with the sales team regarding customer credit limits before approving concrete deliveries. Block or release accounts based on outstanding balances or payment commitments. Communicate with dispatch and operations to prevent deliveries to customers exceeding credit limits. Reporting & Analysis Prepare weekly and monthly accounts receivable aging reports. Report high-risk accounts and potential bad debts to management. Monitor Days Sales Outstanding (DSO) and collection performance. Compliance & Documentation Ensure all credit documentation, agreements, and guarantees are properly maintained. Ensure compliance with company credit policies and procedures. Support external and internal audits related to accounts receivable.
Requirements Qualifications Bachelor’s Degree in Accounting, Finance, or Business Administration. Professional certifications (ACCA, CMA, CPA) are an advantage. Experience 3–5 years experience in credit control or accounts receivable. Experience in construction, building materials, or ready-mix concrete industry preferred. Familiarity with project-based billing and contractor accounts. Skills & Competencies Strong negotiation and collection skills Knowledge of credit risk management Excellent communication and interpersonal skills Proficiency in ERP systems (SAP, Oracle, or similar) and Microsoft Excel Ability to work under pressure and meet collection targets Strong analytical and problem-solving abilities
About the company Dynam Holding is a multi-company group unifying longstanding legacy-building with innovative change. We marry our capacity to evolve with our capability to grow exponentially. Were not only an established and powerful dynasty of ethical independent success; were also a dynamic group that champions fresh ideas and drives more market share for all our stakeholders.
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