The UAE is on a journey to Leadership in Customer Excellence.
Dubai, UAE: The Academia of Excellence announces it's opening with a comprehensive summit on 16th September at the Ritz Carlton DIFC, showcasing global business leaders and key UAE institutions on how to achieve true customer centricity.
The Academia of Excellence is a specialized institution for the creation and enhancement of the “Customer Experience”. Real Customer Excellence demands a deep and thorough understanding of the ideas, skills, tools and techniques for achieving customer excellence.
The raison d etre of the Academia of Excellence is to provide Emiratis and expats with the requisite skill sets for a differentiated and admired UAE market known for its passion and success based on an unrelenting but practical focus on customer values.
The Academia of Excellence is founded by Mr. Naveed Syed and Mr. Rashid Mahboob. Naveed is a successful entrepreneur with over 18 years of chronicled success in driving benchmark-setting growth and expansion for globally focused fortune 500, turnaround, and start-up organizations.
“The UAE is a young country growing at an exponential pace in a dynamic global economy in which paradigms are created and demolished at an increasingly fast pace,” says Naveed. “The one constant in all this is the Customer – we needed to create a set up in which the requisite skills, tools and techniques are provided to achieve true customer centricity.”
The Academia of Excellence has partnered with the Dubai International Academic City (DIAC) with master-class courses in Xtreme Customer Loyalty™, Increasing Revenues through Customer Loyalty and Best Practices of Chief Customer Officers to name a few.
The Academia of Excellence opening summit at the Ritz Carlton DIFC Dubai will be a showcase of what the Academia of Excellence offers with workshops and seminars by global as well as UAE based business leaders towards the achievement of the ultimate Customer Experience.
“We have brought in trainers from all over the world – the US, the UK as well as from our very own UAE- specializing in Customer Excellence and who are opinion leaders in this field,” says Naveed Syed, “The UAE is now on a Journey to Leadership in Customer Excellence.”