GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

 
  Share

Automation of processes for efficiency, voice driven commands, face recognition and reallocation of human capital costs, are key drivers for adoption of artificial intelligence solutions being demonstrated at GITEX 2019.

Dubai, UAE, October 7, 2019:  Focus Softnet, the leading software development and enterprise applications provider, today announced the launch of its Artificial Intelligence (AI) platform, AIFA (Artificially Intelligent Futuristic Applications) at GITEX Technology Week 2019, held at Dubai International Convention Center in the UAE. AIFA is an advanced, automated platform meant to enhance business, increase productivity, and reduce investment in human training. 

“Businesses in the region are now ready to leverage digital technologies to improve efficiencies. Focus Softnet has developed AIFA that can be used by organizations to automate all types of functions. These could be from the front office, top executive, managerial, and back office. With CIOs and IT managers under pressure to do more with less funds, AIFA as a workforce assistant can be used across multiple departments and across multiple roles,” explained Ali Hyder, Group CEO of Focus Softnet, during the launch of AIFA.  

Businesses can analyze data, support their customers, or assist end-users in data entry task. As an advanced AI chatbot that uses machine learning, AIFA will understand queries and respond smartly. Businesses can get insights and predictive analysis to lower their operational costs and improve services. AIFA also helps in marking automatic attendance of employees using AI face recognition feature and gets integrated with any Payroll & Attendance system. The Robotic Process Automation (RPA) feature in AIFA allows organizations to automate routine tasks that can be integrated with business application. Further, the face recognition feature also helps in contributing to the increase in sales by getting maximum information of walk-in customers in retail sales. 

According to a recent PwC report, analysis conducted by IDC estimates that spending on cognitive and artificial intelligence systems in the Middle East and Africa region will grow from $37.5 million in 2017 to over $100 million by 2021, representing a growth rate of 32%. The UAE and Saudi Arabia, in particular, have demonstrated strong commitment towards the development and implementation of artificial intelligence technologies.

AIFA can be used in most popular languages. There is no need to employ customer service personnel, specifically for any language. It can provide analytics for questions asked. The end user company can use this to identify areas that need improvement. Focus AIFA can be reached through a phone call, mobile app, website, Alexa, Google Home, Facebook, WhatsApp and other such platforms and devices.

'We have also made significant innovations around voice recognition, allowing customers to build triggers and alerts with call to action and data embedded in them. Customers can customize these alerts as required and can create a culture of proactiveness when they are sent and heard by recipients on the move, rather than read as text or email messages at a later time, often too late for action,' Mr. Hyder added.

The most defining capability of AIFA is that it is not just a work assistant but can work as a customer service executive as well. By interacting with AIFA, customers can access their data, and get answers to basic questions such as balance, limit, due date of bills, last payment, service request, location request. Unlike humans who cannot be available during holidays or during the night, AIFA can work 24 hours, 365 days of the year.

Businesses can deploy this advanced AI assistant, that has inbuilt accelerated computing for extreme performance and big data workloads. End-users can use AIFA to get information about product, bills, statements, services, status of service requests and other such information. Top executives can use AIFA as a data mining tool to get quick access to information they need, in any format such as voice, text and reports.

Focus Softnet is exhibiting at Stand H8-C20 in Hall 8, where visitors can meet with consultants and sales advisors from the company to understand the full portfolio of services and use cases. Technology experts will demonstrate AIFA's features and capabilities to customers at GITEX Technology Week 2019.



Posted by : GoDubai Editorial Team
Viewed 6234 times
Posted on : Monday, October 7, 2019  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Global Social Enterprise ‘Elephant Parade' Exhibits in the Middle East for the First Time
Next Story : Microsoft's intelligent cloud in spotlight, at GITEX Technology Week 2019
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Look after your body & enjoy nourished skin from Local, Homegrown Company, The S...
China's Latest Moves in Ip Protection Leads to Unprecedented Legal Judgement for...
Time for tennis - Ugo Humbert joins Rado YoungStars
Karama gets crowned. Once more.
Stack It Up With Shack Stack Now in the UAE! Shake Shack is All About Upping the...
Steve Madden Celebrates Brand's 30th Anniversary In Dubai
American Eagle Launches It's Holiday'19 Collection
Al Tayer Motors launches the new Maserati Quattroporte SQ4 Zegna PELLETESSUTA™ a...
The "Karl Legend" Collection
PCFC discusses wider horizons for trade and logistic services with Dubai busines...
Monochromatic Denim
Parmigiani Fleurier Tonda Chronor Slate
The perfect Watch from Beach to Tux
Al Tayer Motors Opens Magnificent New Maserati Showroom In Dubai
Emirati Musicians, International Composers & the Royal Philharmonic Orchestra in...
National Geographic Abu Dhabi Provides an Unprecedented Look into Makkah's Spraw...
Massive Diabetes Awareness and Management Drive in Ras Al Khaimah to screen thousands
Hamdan bin Mohammed leads first Dubai Run on Sheikh Zayed Road featuring 70,000 ...
Redefine Your Winter Wardrobe with REDTAG!
Accor's role as Makkah's leading pilgrim hospitality services provider showcased...
Humans in Space Symposium discusses what it takes to be an astronaut
‘Carpet of Tolerance' created by Hands and Senses revealed at Downtown Design, Dubai
Rivoli Group Announces Winners of the Third Qualifier Tournament for Omega Natio...
P&O Marinas and Fabulous Yachts Announce the 3rd Edition of the International S...
Dubai Design Week and the first Rado Star Prize UAE
SmartCrowd, MENA's Only Regulated Real Estate Investments Platform Graduates fro...
Lenovo's ‘Remove-IT Program' Aims to Reduce Electrical and Electronic Waste in t...
Medeor Hospital, Dubai gives new life to a 63-year-old patient in the UAE by rem...
Ahmad Bin Shafar welcomes President of ASHRAE
JYSK Has You Covered For The Festive Season
du completes world's highest peak 5G standalone throughput over a single 100MHz ...
Arabian Automobiles Nissan to light up Dubai International Motor Show with innov...
Pandora Holiday Collection
Astronaut Christina H. Koch Shares for the first-time photo of Hazzaa AlMansoori...
Etihad Airways and Pia Relaunch Codeshare Partnership
Italy's Leading Energy Innovators Calls to Create Partnerships at ADIPEC 2019
Discover GROHE's latest innovations and digitally enhanced products at Dubai Des...
Zayed Water spreads the message of kindness and compassion at University of Shar...
Deerfields Mall is Back With Its Third Season of Farmers Market
Edgy and Modern - ECCO Sculpted Heel Boots
Beyond Compare: Craft and Culture Combine in Luxurious New Pen Collection
Union Coop Releases the instant Electronic Share Trading Update
GranTurismo Zéda projects Maserati towards the future: from the Modena plant th...
Al Tayer Motors Launches All-New Lincoln Aviator in the UAE
Metito's policy on water reuse identified as ‘progressive and disruptive' by gl...
Etihad Airways Increases Frequency on Important Abu Dhabi to Riyadh Route
Twenty Italian Luxury Artisanal Interior Brands Participate in Downtown Design
Maserati, the future is now
Hatton wins historic 2019 Turkish Airlines Open title.
Future of Transportation: Virgin Hyperloop One Confirms Passenger Pod at this Ye...