GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Travel and Tourism

 
  Share

The new agreement will see IBM manage Emirates' enterprise IT infrastructure for its mission-critical global operations 

DUBAI, UNITED ARAB EMIRATES – 10 January 2018:  IBM (NYSE: IBM) today announced that it has signed a ten-year, approximately US$85 million managed services agreement with Emirates airline. The agreement will enable Emirates to focus its efforts on highly strategic initiatives, while IBM handles the day-to-day management of its IT infrastructure. 

Signed in Q3 2017, the new agreement expands upon a services agreement signed in 2016 and will see IBM manage and transform the underlying IT infrastructure which supports Emirates' mission-critical global operations. This will assist Emirates to benefit from improved business application performance, a resilient, scalable, and agile environment, and operational savings. 

IBM will also manage Emirates' backup environment and implement a private cloud solution at the airline's two data centers in Dubai, UAE. The private cloud will provide Emirates with access to a self-service portal which will be managed by IBM and allow Emirates' business teams to order infrastructure services for their internal consumption. 

Emirates' global footprint spans more than 155 cities, in 84 countries across six continents. In an effort to streamline Emirates' global operations, IBM will also provide data center networking services to enable employees to have access to Emirates' core IT environment and business critical applications remotely, at any time of the day, regardless of their geographical location. 

“Under the new agreement, Emirates will benefit from a resilient, scalable and agile service, as well as operational savings,” said Amr Refaat, General Manager, IBM Middle East and Pakistan. “With its expanding global footprint, it is imperative that Emirates' IT operations are streamlined and accessible to its employees anywhere and anytime, and this is where our expertise comes into play to achieve this.”

Neetan Chopra, Emirates Senior Vice President, IT Strategic Services said: “A key component of Emirates' IT strategy is to transform our data infrastructure to a cloud architecture, and drive both agility and efficiency benefits. IBM has been our long standing partner and we are happy to work with them to achieve this goal.”

The agreement builds off of the ten-year and approximately US$300 million agreement Emirates signed with IBM in 2016 to provide IT Infrastructure delivered as a service, allowing the airline to improve the efficiency of its passenger support systems and functions. In the same year, Emirates also collaborated with IBM to enhance its Passenger Service System (PSS) to facilitate the re-design of its business processes and to streamline airport operations.



Posted by : GoDubai Editorial Team
Viewed 15701 times
Posted on : Wednesday, January 10, 2018  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : British Airways launches sale across all cabins for travel until December 12, 2018
Next Story : Emirates and flydubai to offer travellers even more connections in 2018
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
COLAB - Dry Shampoo
ORANGE & BERGAMOT Awaken the Cult Icon New Additions
FOREO delivers the ultimate festival survival kit for a glow-on-the-go.
The Perfect Gift Mark
Palladio Beauty - a Professional Line of Botanical & Vitamin-Infused Cosmetics
Filorga Mesotherapist Derma Roller
New XE 300 Sport Edition Wins Gripping Ice Race
Get Vibrant and lively hair with Rahua's new Color Full Range
Spring/Summer 18 Collection
OPPO unleashes the new Selfie Expert F7 with a 25 MP AI powered selfie camera
Pinky Goat Launches BROWME
Enhance skin radiance, smoothness and brightness in just 14 days, with the new J...
Samsung launches Exciting Smartphone Trade-In Program with Galaxy S9 or S9+
du to Offer New 9.7-inch iPad With Apple Pencil Support
Stylish Nursing wear at Mums and Bumps
Pandora Shine Discover A New Way to Shine
Dubai Sports Council Pavilion a big hit at Bangkok SportAccord
Roger Dubuis Excalibur Aventador S Verde Mantis
The new BMW M2 Competition
Big Time with Graham Chronofighter Grand Vintage
MINI at Auto China Beijing 2018
Healthy Hair with HASK
Gifts for Ramadan at Hour Choice
Abu Dhabi Ship Building Company Launches Two 64-Meter Landing Ships for the Kuwa...
Exclusive, Limited‐Edition, Swiss‐Made Cryptocurrency Watches
Toshiba Releases New, Powerful Surveillance and Video Streaming Internal Consume...
Sheikh Sultan bin Ahmed Al Qasimi Leads Sharjah Contingent to Kuwait Arab Media Forum
Mido Ramadan Watch Collection
Etihad Aviation Group Launches Four Initiatives To Commemorate The Year Of Zayed
A Face Transplant Operation is a Demonstration of Advanced Surgery and High Tech...
Pandora Spring Embrace Nature's Beauty
More Reasons to Head to the Ikea Store!
The Beautiful Britain 2018
SUC Organized 10-Day Free IELTS Workshop for School Teachers and Students
Understanding what women want Balmain reveals the Madrigal Mini II
Michael Kors Unveils Ramadan 2018 Capsule Collection
Samsung Launches New Washing Machine with Groundbreaking QuickDrive™ Technology ...
Airport Show Attracts Influential Aviation Leaders for Global Airport Leaders Fo...
Kate Spade New York Reissues the Original Sam Bag In Celebration of 25th Anniversary
Huawei Brings the Most Coveted Smartphone - HUAWEI P20 Pro to the UAE
April Marks Autism Awareness Month at Nursery Chain
Mido Multifort Datometer Limited Edition - A piece of history on your wrist
Tommy Fleetwood joins OMEGA's line-up of golfing greats
GROHE DESIGN Presents the New ATRIO Experience Cube at Fuorisalone in Milan
Malabar Gold & Diamonds - Gold Rush - Hanan Nawaf Winner
Get ready for an exciting Ramadan at Danat Al Ain Resort
Ashridge to help Saudi leaders explore and implement strategies for growth
Innovating for the Environment – Beyond the Device
Certina Presents Ramadan Watch Collections
Hospital Celebrates Motherhood; Offers Free Delivery Packages