GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Travel, Tourism and Hotels

 
  Share

Finnair has been awarded a 2018 Four Star Global Airline rating by the Airline Passenger Experience Association (APEX), a non-profit membership trade organization comprised of the world's leading airlines, suppliers and major media groups.

The ratings recognize excellence in airline passenger experience and are based entirely on verified feedback given by customers. Travelers and reviews were validated against confirmed itineraries and geo-location on mobile devices. Finnair was one of 470 airlines rated through July 31 of this year. Only 15% of airlines worldwide received sufficient votes for the 2018 Four Star status, and 12% received sufficient votes for 2018 Five Star status.

“This is a great honor for Finnair and a wonderful recognition of the work our people have been doing,” says Piia Karhu, Senior Vice President of Customer Experience at Finnair. “During this year, we've placed a strong focus on our business class experience, our Helsinki Airport lounges, and we rolled out several actions to further improve the customer service in all our customer touchpoints, including digital solutions.  It is great to see these actions have been so well received by our customers.

Finnair aims to offer its customers a unique Nordic experience. This includes for example signature menu collaborations with top chefs, Finnish design elements on board and in Finnair lounges, investment into personal service, and digital solutions designed to make the customer journey with Finnair as smooth as possible. In addition, all of Finnair's long-haul aircraft – over half of which are brand new Airbus A350 aircraft - are Wi-Fi equipped and installations for the short-haul fleet will be completed by next summer.



Posted by : GoDubai Editorial Team
Viewed 5923 times
Posted on : Tuesday, September 26, 2017  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : DAE Appoints Jeff Wilkinson as Joramco's CEO
Next Story : Emirates service to Tunis becomes daily
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Mouawad Acquires The 51.38 Carat Dynasty Diamond From ALROSA
Cerruti 1881 MOLVENO timepiece and cufflinks
Nazih Introduces New Dr. Renaud Skincare Range
Five Awesome Reasons to Visit LEGOLAND® Dubai During the Eid Al Adha Holiday
Back-to-School Shopping Made Easy with SOUQ.com
Business Wear by Hugo Boss
The new Rado HyperChrome Chronograph in bronze and high-tech ceramic
Head to Modhesh World for Summer Fun Before the School Run
Spectacular live entertainment for the entire family at Majid Al Futtaim malls i...
Never Run Out of Space for Those Joyful Summer Holiday Memories With Western Digital
Eid Gift Guide 2018
Eberhard & Co. immortalizes a legend
Trend Alert! Clueless About Plaid? kate spade Found Fresh Ways to Showcase the G...
New Addition to the HUAWEI Nova 3 Series: On-trend and fashionable HUAWEI nova 3...
The Marriott International cyclist team completes 600km R2A cycle challenge
The Moon Collection From Lacoste
OMEGA Showcases its Passion for Golf at the 2018 PGA Championship
American Eagle Takes It to the Ne(X)t Level With Fall Jeans Campaign
Calligraphy, etching and Palestinian embroidery: Learn it all at Tashkeel this S...
Samsung Launches the Galaxy Note9 in the UAE
XTouch Announces the Launch of the Robot Family Range of Rugged Mobile Phones
Why Are Chipmakers Making Smaller and Smaller Processors?
du LaLiga HPC Top Talents Arrive in Spain for 21-day Annual Scouting Camp
Aperitivo di Ferragosto
Let your kids enjoy some dancing at James & Alex Dance Studios
LG to Introduce Advanced Stylers With Ai Voice Recognition and Mirrored Glass De...
Chronoswiss Limited Edition of Flying Grand Regulator Skeleton
The new Hamilton Khaki Field Mechanical
Raymond Weil unveils a new collaboration with Marshall Amplification
CASIO announces UAE launch of new 'Pro Trek WSD-F20A' outdoor smartwatch
Baroncelli Big Date collection from Mido
VIP Golf Austin Offers Golf Packages For the Avid Tourist
Free Wellness Workshop to address Physical and Mental health issues
Beauty at Robinsons
Aster Disaster Support Team mobilized to help Kerala flood victims
Feel Alive Again With the New IKEA 2019 Catalogue
Mohamed Bin Zayed Majlis for Future Generations Announces its Second Edition
Department of Culture and Tourism – Abu Dhabi brings excitement to children at S...
Secondary Infertility: A Confusing & Emotional Ride Affecting Millions of Women
Tommy Hilfiger Dressed Up Collections
Turkish Airlines posted USD 258 million Operating Net Profit in the first half o...
Balqees concert, Iftah Ya Simsim shows and Nabati poetry recital at Dragon Mart ...
Fun GUESS Handbags for Fall18
Skydance: The Sun – shining amid the immensity of the galaxy
ENEC Launches Youth Council to Empower the Next Generation of Emirati Nuclear En...
Huawei Recognizes Dr. Erdal Arikan, the Father of Polar Codes, for his Dedicatio...
Buy One, Get One Free Entry Ticket to Modhesh World With “Smiles by Etisalat”
2XL's Nicola dining furniture creates a welcoming space to enjoy a meal
DALBY and its 50 years of experience in hydraulic hooklifts will be present at t...
Yousif Mirza Back in Action for UAE Team Emirates at the Binck Bank Tour