GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Government, Legal and Humanity

 
  Share

UAE, February 6, 2018 - The Department of Economic Department – Ajman (DED-Ajman) has been awarded with three new ISO Certifications-- the ISO 9001:2015 Certificate for Quality Management Systems, the ISO 10002: 2014 Certificate for Customer Satisfaction and Guidelines for Complaints Handling in Organizations and the ISO 10004: 2012 Certificate for Guidelines for Monitoring and Measuring. The achievement demonstrates DED-Ajman's commitment towards meeting and complying with the highest set international standards and reflects the department's efforts to provide world class services, including the process of complaints, feedbacks and suggestions, to achieve the highest level of satisfaction and happiness of individuals and investor, as well as facilitating business activities and enhancing the attractiveness of the emirate on the investment map.

Fatima Mohamed Al Shamsi, Director of Strategy and Corporate Excellence, said, “We have received three ISO certificates from two of the world's most prestigious international companies, GBB and TUV InterCert, which is a quality focused achievement that will inspire us further to continue to work hard in developing our services and achieve greater achievements in the future—fully complementing our commitment to adopt the highest standards of performance and quality in delivering services and improving operational performance. The achievements are additions to our success and we are determined to continue our relentless efforts to adopt the highest standards of compliance to meet the rapid progress in quality and excellence locally and globally.”

Ahmed Khair Al Blooshi, Director of Customer Relations, said, “This new achievement complements our move to support the government's strategic direction towards achieving the highest quality of services in accordance with the highest international standards, which fall in line with the policy towards achieving quality and customer satisfaction set by DED to provide excellent, pioneering and sophisticated services for customers. The three certificates are the result of team spirit, coordination and integration between different departments, and the adoption of a clear mechanism to deal with complaints and suggestions in accordance with the international laws.”

He added: “We look forward to continue towards the path of excellence through updating and following up the application of standards and specifications of quality systems, as well as developing an integrated system of complaints and suggestions via direct interactive channels, particularly the toll-free number (80070), the smart app, funding of customer service centers and ‘Tas'heel' centers to ensure happiness and social well-being.”



Posted by : GoDubai Editorial Team
Viewed 5020 times
Posted on : Tuesday, February 6, 2018  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : UAE -Malaysia Business & Investment Forum kicks off in Kuala Lumpur
Next Story : UAE Minister of Climate Change and Environment on the 21st National Environment Day (Feb 4, 2018) “...
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
The FW18 Trend Report From Weill Paris
Discover the Secret to Younger-looking, Radiant Skin
Climax Mascara Never Fake It
Keep your skin looking healthy and hydrated, naturally
Brighter Eyes with Skin Republic
LOOTAH Perfumes brings a collection of delicate scents to fulfill the needs of t...
The Balmain Haute Elegance Oval mirrors the brand's soul
Jessica Kahawaty in Dubai to Celebrate the Launch of SUKIN, Australia's No.1 Nat...
Lexus Design Award 2019 open for entries
Joyalukkas adds another jewel to its crown with the inauguration of its third sh...
The Rado DiaMaster Petite Seconde Automatic COSC The Rado watch at the top of th...
HHC looks forward to collaborating with Louvre Abu Dhabi to boost UAE's cultural...
Trend Alert! Giddy up on the best platform with your new horse-inspo ensemble fr...
Brow Contour Pro 4-in-1 defining & highlighting brow pencil
Demand for school supplies is higher than ever
BodyO launches officially its AiPod for a full body check-up during the Gitex Fu...
Elegant and feminine new Mini Bubble set to make a big splash
Get flawless skin with Rodial's new Booster Drops
Introducing the GUESS Jeans Fall 2018 Collection'
UAE Team Emirates Announce Line Ups for Two-day Italian Bonanza
Special Olympics World Games Abu Dhabi 2019 Launches Volunteering Recruitment Drive
Johnson's launches Fresh Hydration Range – Cleansed, hydrated skin in just #OneSwipe
REIB DWC-LLC, a Marketing, Management & Financial consultancy Experts from the U...
Manero Peripheral (43 Mm) Classic Watchmaking Meets State of,the Art Technology
Reinforcing Smartphone's Weakest Link: Huawei Could Launch Ultra-Fast Charging B...
Daniel Craig Brings the Diver 300m to the Surface
DS Podium Chronograph 1/100 sec
Curate your perfect Autumn Winter wardrobe, with Robinsons
Global Report Reveals That the “Feeling of Home” Is Moving Beyond Four Walls
Kibsons Expand Vegan Range
Malabar Gold & Diamonds to triple number of outlets to 750 and raise Group turno...
Health Shield Medical Center to Celebrate Women of the Capital
OMEGA gets set to time the Youth Olympic Games Buenos Aires 2018
The World of Aigner Wunderkammer
Joyalukkas Celebrates the Festival of Light with Irresistible Offers
Nokia smartphones serves first slice of Android™ 9 Pie on the award-winning Noki...
Sixth Turkish Airlines World Golf Cup played in Istanbul
AXOR is the official partner for bathroom fixtures of the Design Hotels™ brand
Emirates Airline Dubai Rugby Sevens 2018 FactSheet
Dubai's newest social hub - Bar Baar introduces ‘Thela Baar Brunch'
With more collections and a more spacious car parking, Kalyan Silks moves to El...
Sharjah Government pavilion highlights digital transformation of Sharjah at GITE...
Corum Heritage Eleganza- Dedicated to the stylish woman
Festival Plaza Announces Lulu Hypermarket at New Lifestyle Destination
Dubai Land Department: 41 real estate companies compete in International Propert...
Lacoste Introduces the Keep Playing Collection for Women
UAE Toastmasters community to host the world champion of public speaking
Air Transport Cooperation Promotion Conference Chinese Yunnan Province delegatio...
Make your home stand out this winter
La Riviera reveals show Apartments at JVC