GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Travel, Tourism and Hotels

 
  Share

The new agreement will see IBM manage Emirates' enterprise IT infrastructure for its mission-critical global operations 

DUBAI, UNITED ARAB EMIRATES – 10 January 2018:  IBM (NYSE: IBM) today announced that it has signed a ten-year, approximately US$85 million managed services agreement with Emirates airline. The agreement will enable Emirates to focus its efforts on highly strategic initiatives, while IBM handles the day-to-day management of its IT infrastructure. 

Signed in Q3 2017, the new agreement expands upon a services agreement signed in 2016 and will see IBM manage and transform the underlying IT infrastructure which supports Emirates' mission-critical global operations. This will assist Emirates to benefit from improved business application performance, a resilient, scalable, and agile environment, and operational savings. 

IBM will also manage Emirates' backup environment and implement a private cloud solution at the airline's two data centers in Dubai, UAE. The private cloud will provide Emirates with access to a self-service portal which will be managed by IBM and allow Emirates' business teams to order infrastructure services for their internal consumption. 

Emirates' global footprint spans more than 155 cities, in 84 countries across six continents. In an effort to streamline Emirates' global operations, IBM will also provide data center networking services to enable employees to have access to Emirates' core IT environment and business critical applications remotely, at any time of the day, regardless of their geographical location. 

“Under the new agreement, Emirates will benefit from a resilient, scalable and agile service, as well as operational savings,” said Amr Refaat, General Manager, IBM Middle East and Pakistan. “With its expanding global footprint, it is imperative that Emirates' IT operations are streamlined and accessible to its employees anywhere and anytime, and this is where our expertise comes into play to achieve this.”

Neetan Chopra, Emirates Senior Vice President, IT Strategic Services said: “A key component of Emirates' IT strategy is to transform our data infrastructure to a cloud architecture, and drive both agility and efficiency benefits. IBM has been our long standing partner and we are happy to work with them to achieve this goal.”

The agreement builds off of the ten-year and approximately US$300 million agreement Emirates signed with IBM in 2016 to provide IT Infrastructure delivered as a service, allowing the airline to improve the efficiency of its passenger support systems and functions. In the same year, Emirates also collaborated with IBM to enhance its Passenger Service System (PSS) to facilitate the re-design of its business processes and to streamline airport operations.



Posted by : GoDubai Editorial Team
Viewed 17129 times
Posted on : Wednesday, January 10, 2018  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : British Airways launches sale across all cabins for travel until December 12, 2018
Next Story : Emirates and flydubai to offer travellers even more connections in 2018
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Express Your Signature Style
The Memovox Adventure
Cerruti 1881 Infinite Love
OMEGA's second "Speedy Tuesday" sells in 01:53.17
Manero Peripheral (43 Mm) Classic Watchmaking Meets State -of-the - Art Technology
Olivia Burton Watercolour Florals
Ulysse Nardin Salutes Us Navy With Limited Edition Executive Skeleton Tourbillon
Ferrari takes the “Red Dot: Best of the Best” design award for the fourth year r...
New short indie movie ‘The Peril' is a wake-up call to parents about internet sa...
Beat the heat with mini dresses
Innovative Chronofighter Superlight Carbon is replete with Graham's formidable m...
Marchon Eyewear and G-III Apparel Group Sign Exclusive Global Licensing Agreemen...
DKNY Fall 2018
Oh, Sweetie Lipcolour!
Tissot T-Race Cycling An adrenaline-fuelled ride
Travel Light with Beauty Essentials from Glambeaute.com
Jaeger-Lecoultre Main Sponsor of the 75th International Film Festival of La Bie...
Enjoy an all-day breakfast at Sophie's Café
Dubai Camel Racing Club Honours Al Tayer Motors
Open Dairies by Parmigiano Reggiano Consortium: A gastronomical event for touris...
Inspired by legends, worn by new heroes, PUMA FOOTBALL brings you the AC MILAN 2...
DHL Express drives energy efficient solutions with new electric vehicles in Dubai
Go Down Memory Lane with Fashion Trends from the '90s
Dubai Creek Harbour Project Celebrates 5 Million Man Hours with Zero Lost Time A...
Enjoy DSS 2018 Offers at Parah
Outstanding Guide programme launched by Sharjah Museums Authority
Launch of PINAR Water - Turkey
Sighting Immediate Hiring of UAE Nationals, Union Coop Organizes Exclusive Recru...
Summer Love by Mouawad
Abu Dhabi Airports Celebrates Success at CIPS Middle East Supply Management Awards
Cromia Offers Amazing Discounts during DSS
2XL launches luxurious Louna sofa set in velvet
Dubai Business Women Council witnesses 28.3% growth in total membership during f...
Tommy Hilfiger Dressed Up Collections
New hope for patients as world's first and only approved therapy to treat two ty...
Mobile Fiesta at Jumbo Electronics this DSS 2018
DS Podium Chronograph - Sporty as ever, now with PrecidriveTM
HP Collaborates with Abu Dhabi's Danat Al Emarat Hospital to Re-invent Patients'...
Huawei's New Range of Artificial Intelligent Smartphones Set to Change Your Self...
Finnair launches off-airport baggage collection and check-in service in London w...
Ferrari's turbo-charged V8 is voted the best engine of the last 20 years
Experts urge residents to recognize early signs of Heart Disease
Take your mobile gaming to the next level
Martin on a Mission as He Claims Sixth Spot for UAE Team Emirates in Stage Five ...
A new time machine – Time Machine 3 (TM3) by Florian Schlumpf, now available at ...
PCFC and GDRFA helped 511 employees tie the knot over last 7 years
dnata celebrates 25 years of international growth
Confidence in Follower Counts
Gulf region's automation industry on track for double digit growth
Al-Futtaim and PVR signs a Memorandum of Understanding to establish a Joint Ve...