GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Technology

 
  Share

In line with the UAE Artificial Intelligence Strategy, du and Viafone collaborate on innovative engagement platform 

Dubai, UAE, November 19, 2017:  In line with its long standing association with the Dubai Future Accelerators (DFA), and as part of du's third cycle challenge to develop an innovative loyalty platform that can improve customer service and retention by ten times, du announced a new partnership with leading technology provider in loyalty solutions – Viafone Technologies. The partnership announcement follows Viafone's successful participation in the second round of the DFA.  The partnership is in line with Viafone's participation in the DFA third cycle cohort. The aim of this cycle is to encourage the creation of innovate digital products that are convenient to use, and overall one that will drive the loyalty quotient. With the app, customers will be able to interact, make decisions about purchases and control their experiences with all the vendors in one place, within a channel that is text and voice driven. 

“We are pleased to be working with Viafone technologies to bring about an innovative loyalty solution that will add value to our customers,” said Samer Geissah, Vice President, Innovation at du. “In line with the recent UAE Artificial Intelligence strategy announcement by His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, we are already able to support our government in its Vision for 2021 and beyond. Our association with the Dubai Future Accelerators gives us the agility to bring innovative solutions to our customers today. We believe that this platform needs guidance towards unification as loyalty will move forward to a centralised carrier centric system, where user's mobile and identity will play a key role in loyalty systems.”

Viafone, over the course of the next few weeks, will utilise its proven experience in market in conjunction with its technology and loyalty solutions, to develop an interactive loyalty proposition for du and its customers, with the goal to improve the company's customer experience and value proposition. 

Souffiane Houti, CEO of Viafone Technologies, said: “Dubai Future Accelerators program provides an ideal platform for many companies, such as ourselves, to develop significant relationships and opportunities with market leading entities and further enhance our capabilities. We at Viafone recognize the privilege and unique opportunity we have in front of us to work with one of the region's leading telecommunication companies, du, and really deliver something cutting edge when it comes to customer engagement and loyalty. During our time here at DFA, we want to go beyond the static and ordinary and develop something that truly engages customers, utilising new technologies and artificial intelligence.”

“We are very much looking forward to what Viafone Technologies brings to the table in this 3rd cohort at the DFA,” added Geissah. “Their proven experience and expertise in loyalty and technology is impressive and we are excited about the potential outcome and delivered solution that will come from their time at DFA”. 

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and the Chairman of Dubai Future Foundation under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Ruler of Dubai, created Dubai Future Accelerators in 2016 to make Dubai the birthplace for exponential technologies that will shape the course of humanity over the next century.

The benefits of working with the DFA are many-fold. Under the directive of the UAE leadership, the DFA fosters innovation and collaboration at its incubation centre in Emirates Towers to ensure that we resolve the issues we face more efficiently. The association with DFA has enabled du to further its investment in the entrepreneur community and facilitate a knowledge sharing environment, putting innovation into action in the UAE. 
Be sure to witness Viafone's efforts and progress in action by visiting the team directly at the du section of the DFA in Emirates Towers.



Posted by : GoDubai Editorial Team
Viewed 9028 times
Posted on : Sunday, November 19, 2017  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : The significant role of Rich Communication Suite in the move to mold the future of the mobile indust...
Next Story : Arab Fashion Week Captures Most Stylish Moments with new Intelligent Camera
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Mouawad Acquires The 51.38 Carat Dynasty Diamond From ALROSA
Panasonic's latest LUMIX DMC-TZ220 is the Ultimate Travel Companion
Summer Spirit
Instantly Refreshed Hair with HASK
Build Your Perfect Skincare Routine with Essentials from Glambeaute.com
Joyalukkas brings joy to hundreds around the world with summer gold bar giveaway
How to choose the right mascara
Introducing the GUESS Jeans Fall 2018 Collection
Kaya Skin Clinic's Expertise is pushing the Boundaries of Botox
Tissot Chrono XL NBA Team Collection Sporty Gets Smart
Cerruti 1881 MOLVENO timepiece and cufflinks
Transform your look with the ‘Perfect Brows'
Creating #futureclassic: Swatch Launches Skin Irony Collection
Hour Choice presents Coach Astor Collection
Joyalukkas adds a new destination for jewellery lovers in Al-Balad, Jeddah, KSA
Head to Modhesh World for Summer Fun Before the School Run
Delicious Whole Cakes at Sophie's Café from AED99
FALL 2018
Carl F. Bucherer Presents Adamavi Collection
Dual Front Camera and Artificial Intelligence Power the Next Generation Super Selfies
13 Emirati Authors Launched into the Portuguese Book Market
Never Run Out of Space for Those Joyful Summer Holiday Memories With Western Digital
Ferrari introduces the world's first low-bake paint technology
Huawei Consumer Business Group Announces 2018 H1 Business Results
Business Wear by Hugo Boss
Scuderia Ferrari presents ASPIRE collection
“The world is thirsty for an Arab superhero"
Favourite florals: Bloom with our top floral picks from bebe
The new Rado HyperChrome Chronograph in bronze and high-tech ceramic
This Eid gift your someone special from the Hour Choice Eid Special collections.
Carl F. Bucherer's Global Brand Ambassador Li Bingbing and Her Carl F. Bucherer ...
Joyalukkas opens newest showroom in Kuwait at Farwaniya
The Marriott International cyclist team completes 600km R2A cycle challenge
This Eid gift your someone special from the Hour Choice Eid Special collections
The Rado HyperChrome Ultra Light
New Addition to the HUAWEI Nova 3 Series: On-trend and fashionable HUAWEI nova 3...
Calligraphy, etching and Palestinian embroidery: Learn it all at Tashkeel this S...
Big Android Breakthrough: Huawei's power packed GPU Turbo upgrade will turn you...
‘The Little Things' That Makes Summer All The More Enjoyable
Garment Grooming at its Finest with Champion Cleaners
XTouch Announces the Launch of the Robot Family Range of Rugged Mobile Phones
Let your kids enjoy some dancing at James & Alex Dance Studios
MEFMA reaffirms commitment to promote entrepreneurship & innovation across local...
The 2nd Edition of the Phanes Group Solar Incubator set to kick off 7th August 2018
du LaLiga HPC Top Talents Arrive in Spain for 21-day Annual Scouting Camp
Nazih Introduces New Dr. Renaud Skincare Range
Danube Properties' Dh550 million Lawnz project at International City, sold out i...
Hilton Launches New Platform Dedicated to Offering Guests Bespoke, Unforgettable...
Picking the Perfect Coffee Table with Home and Soul Dubai
VIP Golf Austin Offers Golf Packages For the Avid Tourist