GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Technology

 
  Share

In line with the UAE Artificial Intelligence Strategy, du and Viafone collaborate on innovative engagement platform 

Dubai, UAE, November 19, 2017:  In line with its long standing association with the Dubai Future Accelerators (DFA), and as part of du's third cycle challenge to develop an innovative loyalty platform that can improve customer service and retention by ten times, du announced a new partnership with leading technology provider in loyalty solutions – Viafone Technologies. The partnership announcement follows Viafone's successful participation in the second round of the DFA.  The partnership is in line with Viafone's participation in the DFA third cycle cohort. The aim of this cycle is to encourage the creation of innovate digital products that are convenient to use, and overall one that will drive the loyalty quotient. With the app, customers will be able to interact, make decisions about purchases and control their experiences with all the vendors in one place, within a channel that is text and voice driven. 

“We are pleased to be working with Viafone technologies to bring about an innovative loyalty solution that will add value to our customers,” said Samer Geissah, Vice President, Innovation at du. “In line with the recent UAE Artificial Intelligence strategy announcement by His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, we are already able to support our government in its Vision for 2021 and beyond. Our association with the Dubai Future Accelerators gives us the agility to bring innovative solutions to our customers today. We believe that this platform needs guidance towards unification as loyalty will move forward to a centralised carrier centric system, where user's mobile and identity will play a key role in loyalty systems.”

Viafone, over the course of the next few weeks, will utilise its proven experience in market in conjunction with its technology and loyalty solutions, to develop an interactive loyalty proposition for du and its customers, with the goal to improve the company's customer experience and value proposition. 

Souffiane Houti, CEO of Viafone Technologies, said: “Dubai Future Accelerators program provides an ideal platform for many companies, such as ourselves, to develop significant relationships and opportunities with market leading entities and further enhance our capabilities. We at Viafone recognize the privilege and unique opportunity we have in front of us to work with one of the region's leading telecommunication companies, du, and really deliver something cutting edge when it comes to customer engagement and loyalty. During our time here at DFA, we want to go beyond the static and ordinary and develop something that truly engages customers, utilising new technologies and artificial intelligence.”

“We are very much looking forward to what Viafone Technologies brings to the table in this 3rd cohort at the DFA,” added Geissah. “Their proven experience and expertise in loyalty and technology is impressive and we are excited about the potential outcome and delivered solution that will come from their time at DFA”. 

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and the Chairman of Dubai Future Foundation under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Ruler of Dubai, created Dubai Future Accelerators in 2016 to make Dubai the birthplace for exponential technologies that will shape the course of humanity over the next century.

The benefits of working with the DFA are many-fold. Under the directive of the UAE leadership, the DFA fosters innovation and collaboration at its incubation centre in Emirates Towers to ensure that we resolve the issues we face more efficiently. The association with DFA has enabled du to further its investment in the entrepreneur community and facilitate a knowledge sharing environment, putting innovation into action in the UAE. 
Be sure to witness Viafone's efforts and progress in action by visiting the team directly at the du section of the DFA in Emirates Towers.



Posted by : GoDubai Editorial Team
Viewed 10163 times
Posted on : Sunday, November 19, 2017  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : The significant role of Rich Communication Suite in the move to mold the future of the mobile indust...
Next Story : Arab Fashion Week Captures Most Stylish Moments with new Intelligent Camera
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
24 Karat Gold Elixir by Mehrunisa Launches in the UAE Beauty Market
Festive Gift Sets from Bubble T
Get Ready for Party Season with Lottie's new make-up hits
Holiday Gifting Made Easy with Wet n Wild Beauty Specials
Tissot PR100 Lady Sport – Chic Glamourous Festive Season
New 1948 Seamaster Watches Join the Ranks'
Tissot PR100 Lady Sport – Chic Sporty yet Feminine
Dubai Shopping Festival Wednesday Specials at The Smile Bar
Interview with Asil Attar, CEO of Al Yasra Fashion
CITIZEN's “#MyBetterStartsNow” campaign seeks out UAE's inspired and driven indi...
Extra Fort Automatic continues to set style standards
Model of the Year Takes Camo to Catwalk Level
Johnny Depp Wears a Corum Bubble Skull
DKNY Launches (Limited Edition) Holiday 2018 Collection
Pure Gold Jewellers celebrates the festive season with new diamond necklace desi...
TIPS & TOES: January 2019 Special Offers
Winter wool Christmas must- haves
Samsung Galaxy A9 – Designed to capture the world in its fullest
Chic and Stylish Wraps with a 3 in 1 effortless concept
Michael Kors Collection Transeason 2019 Press Presentation
Santa is Coming to Town!
Marni Introduces Marni Rothko, A 7-layer Acetate Frame With a Vivid, New Color ...
New Menu alert: Moombai & Co. launches exciting and delicious food items to its menu
9th Edition of China Homelife Exhibition to Have Over 3000 Exhibitors Across Bus...
Els Back for the 30th Omega Dubai Desert Classic Aiming for a Record Fourth Victory
UAE students win top awards at international math competition in Malaysia
Enjoy 11 exciting new street entertainment shows at BOLLYWOOD PARKS™ Dubai
'Introducing the GUESS Jeans Fall 2018 Collection'
Over 80 developers showcase top projects at Indian Property Show in Dubai
Get Party Ready with Champion Cleaners
Raja Al Gurg is one of Forbes Magazine's 100 most powerful women in the world
Ring in the New Year With Four Firework Shows at Dubai Festival City Mall
Puma and Hasbro Announce New Collaboration
Nine winners honored by DQG for their innovative ideas at the 10th Global Contin...
Facebook Watch: What We've Built & What's Ahead
SAVEX 11 TO 15 DECEMBER 2018
Cosy, chic coats from Marks & Spencer
Over 2,000 Cyclists Took Part in the Cycle Challenge of the Year
Jury Announced for Epson's First Ever Win-A-Robot Competition in Europe, The Mid...
Spinneys Dubai 92 Cycle Challenge | Road Closure Timings
His Highness Sheikh Saud discusses collaboration with British Consul-General And...
Listen to the Autism Beat Gala Dinner at Atlantis - The Palm
Arla Foods launches initiative with UAE Ministry of Education to promote healthi...
Bawabat Al Sharq Mall is all set to welcome an exciting festive season with 'Wi...
Julphar to Launch Wearable Insulin Delivery Device in GCC
CBUAE and Central Bank of China meet to Enhance Renminbi Clearing in the UAE
It's a Wrap! The Second JLT Restaurant Awards Conclude with a Glitzy Ceremony At...
Joe's Backyard Opens at the Holiday Inn, Dubai Festival City
Young Emirati Champion Rashid Al Dhaheri Powers Ahead to Stunning Victory at the...
Dubai Islamic Bank triumphs at Islamic Business and Finance Awards 2018