Apartments in Dubai at Discounted Rates
Apr 20, 2014
  GoDubai Daily News
 Middle East

  Go Dubai Services
 Daily Horoscope
 Tip of the day
 Recipe of the day
 Joke of the day
 Events (UAE)
 Press releases
 Prayer timings
 Opinion poll

Want to know the cheapest airfare to your dream destination?

Ask Our Travel Experts

Other Experts

  • Medical Doctors
  • Alternative Therapists
  • Finance Consultant
  • Real Estate Agents
  • Computer Experts
  • Beauty Therapists
  • Auto Expert
  • Seeking Experts
    RTA customer services now on fingertips

    The week-long event also highlights presentations of RTA’s different services daily with the department’s respective CEO leading the team.

    The Roads and Transport Authority (RTA) is now online in all its services — from renewal of driving licence and vehicle registration to getting and paying Salik, NoL cards, and retrieving items left in taxis, buses and the Metro.

    Even for complaints against taxi and bus drivers or dissatisfaction over RTA services, customers only need to dial 8009090, the call centre of RTA, which is connected to all RTA departments online. Or they may choose their computers, laptops, iPhones, iPads, notebooks and tablets or smart phones to click on the RTA website, and register their complaints or needs.

    RTA’s all online services are the focus of its one-week ‘Customer Service Week’, which started on Sunday. The campaign, now on at the Star Atrium at the lower ground floor of The Dubai Mall, will continue till January 23.

    Ahmed Hashem Bahrozyan, CEO of Licensing Agency and Head of Higher Committee, Customer Service, opened the ‘Customer Service Week’ launched by the RTA to drum up information and showcase its diverse services to the public. In attendance were various RTA officials and staff.

    The week-long event also highlights presentations of RTA’s different services daily with the department’s respective CEO leading the team.

    All queries from expatriates, residents and visitors on the timing of the various modes of public transport, where and how to get Salik, NoL cards for daily and monthly usage, how to find personal items left in the taxis, Dubai Metro and buses, and where to complain against public transport drivers are all answered in the presentations.

    Motorists can now renew their driving licences and registration of their cars without going to RTA. They can either use their smart phones to download Salik application and wojhati application from App Store for iPhones and Play Store from other mobiles, register in the online form and send to RTA. Within 48 hours, if there is no problem with the car registration and driving licence like unpaid fines and penalties, the driving license and registration are renewed automatically. Then, RTA will send them to the applicants by either Aramex private courier or by Emirate Post.

    Lost items too can be reported without going to the RTA. The owner only has to call the call centre, and the person answering the call will ask about his or her NoL card number.

    With this information, the call centre will fan out the information to all Dubai Metro, taxi and bus departments to locate the lost or left personal items within 48 hours. If found, the customer has to claim the found items from the Lost and Found Department in Rashidiya by presenting his or her Emirates ID and by providing the PIN or password of his/her smart phones, laptops, notebooks and tablets.

    (Khaleej Times)

    Email this article Print this article Discuss this article
    Back to Main Main page >>

    How to be a soccer fan in the age of austerity

    GDANSK - Couch-surfing, a junk-food diet, bootleg kits, budget flights at punishing hours, and above all enough passion for the beautiful game to remind yourself why you endure this.
    Welcome to the life of a football fan in the age of austerity. <...
    The number game

    WITH THE world’s second most populated country readying to go to the hustings from April 7, demographics are going to play an important role in determining the results. This time, it is the young and first-time voters who are expected to make a difference.

    Apartments in Dubai at Discounted Rates
      More Top Stories

    Dubai Q1 trade hits Dh326b
    Dubai Holding unit’s profit jumps
    Emaar Properties launches ‘Samara’ villas
    Expo 2020 boosts growth, investment opportunities
    Nakheel eyes Dh8 billion new projects
    Empower acquires Palm Utilities in $500m deal
    China may overtake US as No. 1 economy
    Dubai Investments exports rocket 129% in last 5 years
    UAE equities to stay bullish
    Dubai foreign trade crosses Dh1 trillion
    Expo win inspiring Dubai Financial Market
    Dubai looks all set to enjoy heightened investor interest
    Dubai to hike spending 11%
    Dubai to lead Islamic economy
    Islamic economy summit begins today
    UAE jumps in IDI ranking
    Dubai tracks new levels of growth
    More housing units in Dubai
    UAE job market rebounds
    Safe haven status helps Dubai real estate recover
    Islamic finance industry is fastest growing sector

    © 2004
    All Rights Reserved.
    Terms under which this service is provided to you.
    Read our privacy guidelines.
    Contact our advertising team for advertising /promotions and
    sponsorship on