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  CRM Manager
 
 
Position
  Customer Service    
Industry   Auto Industry    
Location   Kuwait    
Salary   Not Available
   
Joining Date   Immediate
   
Date Posted   1/18/2020 9:09:00 AM
   
 
  Description
 
  CRM Manager
  The Role • Monthly review of SSI and CSI scores. • Implement mystery shopping / reviewing speed of inbound calls response as per SOP. • Response on Car Status by Service Advisors - implements system and monitor. • Contact customers as per Manufacturer CRM schedule. • Contact customer overdue an...
 
  Contact:
 
  Organisation : Kuwait Automotive Imports Co (KAICO)
 
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