GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

 
  Share
Abu Dhabi, United Arab Emirates, March 20, 2019:   Etihad Airways, the national airline of the UAE, and Elenium, a leading provider of automation technology solutions, will together demonstrate how a newly developed voice activated self-service kiosk, bag drop and boarding gate facility will revolutionise the travel experience by taking facial recognition technology to new heights. The demonstration will take place at Passenger Terminal EXPO (PTE) in London between 26 – 28 March.
 
Using cloud technology, artificial intelligence (AI), computer vision and natural human interfacing, Etihad Airways and Elenium will demonstrate how they will change the way consumers travel by showcasing the airport experience of the future.  
 
Jorg Oppermann, VP HUB and Midfield Operations, Etihad Airways said: “With biometric installations increasing across airports globally, Etihad is recognising the growing demand to streamline not just the passenger verification process but to also decrease passenger queues and to increase operational efficiency.
 
“As a leading global airline, Etihad's unique collaboration with Elenium will allow us to use their advanced technologies and expertise to cultivate new ideas for the aviation industry and foster the vision of future travel.” 
 
A key area of cooperation involves the use of technologies from Elenium, Amazon Web Services (AWS), the cloud computing subsidiary of Amazon Inc, and Etihad Airways. Together at PTE, the three entities will demonstrate a test concept for a seamless travel experience across the entire customer journey from booking to arrival at the final destination. 
 
A new check-in experience 
  • Passengers check-in to their flight and register their biometric data on their mobile device before arriving at the airport, reducing queues at the airport.
  • Using AI, new baggage-drop terminals scan and memorise each suitcase placed on the belt and assign it to the guest reservation, removing the need for tagged luggage.
  • Using biometrics, passengers are identified and offered a personalised duty-free shopping experience through a voice interactive display, catered to the individual's interests and needs, and also utilising floor space efficiently. 
  • Customer Service Kiosks are available throughout the terminal to assist with airport information, provide ancillary opportunities, and because the kiosks are portable, disruption management.
  • Passengers will board their flight by walking through boarding channels which will automatically validate them without the need for a printed boarding pass - a faster, safer system. 
Mike Papamichael, VP Technology and Innovation, Etihad Airways said: “The technological vision and strategy is to make the guest journey a frictionless and digitally enabled experience across all channels and touch points at the airport. Etihad's relationship with Elenium builds on this vision and along with our micro services strategy, allows us to co-create and develop innovative self-service and biometric solutions for greater flexibility and a seamless guest experience.” 
 
Etihad Airways will also white label the Elenium Voyager App which features booking management, passenger check-in, passport validation, timatic auto check, facial biometric enrolment, payment wallet, itinerary management (hotel, transfer, car etc.) and companion functions. 
 
Aaron Hornlimann, Elenium Automation's Chief Executive Officer said: “Together with Etihad, we have imagined how artificial intelligence and cloud computing can be used to reinvent the passenger experience by using voice recognition and biometrics. Our vision is for passengers to simply walk through the airport unencumbered by the legacy of kiosk touch screens and the need to scan a boarding pass.” 
 
The Manchester City Football Club Premier League Trophy will also be on display at the Etihad and Elenium stand on the first day of the Passenger Terminal Expo. 
 
Etihad Airways will install the new self-service transfer kiosks in phases at the new Midfield Terminal in Abu Dhabi. 



Posted by : GoDubai Editorial Team
Viewed 5087 times
Posted on : Wednesday, March 20, 2019  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : AnadoluJet expands its international flight network with Erbil.
Next Story : British Airways welcome its new A350 aircraft and unveils its new business class Club Suite
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
From the Big Screen to Real Life: Tag Heuer Unveils New Monaco Limited Edition ...
Ferragramo Cuir
3 Essential Styles You Can't Go Without This Summer'
Heritage Corum Lab 01 Collection
SPORT TECH 40 MM'
'Rado Captain Cook Automatic Limited Edition with Travel Case'
Schneider Electric Improves Flexibility & Energy Savings with Extended Line of P...
A year on the road: Saudi Women Create First Women's Car Club in the Kingdom
Restoration by Parmigiani Fleurier
Hamilton present Ventura collection
DarkMatter Group Calls for Improved Vigilance as UAE's Cyber-threat Landscape Re...
Forcepoint X-Labs Reveals How Cognitive Bias Leads to Reasoning Errors in Cybers...
Introducing the MK Beach Club Pieces
Ralph Lauren Presented with an Honorary UK Knighthood
Absolute New York – Makeup for the Unique and Modern
Eberhard & Co. Alfa Romeo Limited Edition'
La Grande Vie by Corum
M Performance Parts for the all-new BMW X3 M and BMW X4 M
58 Days of Summer Fun Begin at Modhesh World on Friday
Ford Edge Rolls into UAE Showrooms with ST Performance Credentials and Segment-F...
Add a touch of gold to your skincare regimen for glowing results
Extensive range of exclusive M Performance Parts further enhance the BMW M8 Coup...
Reduce Your Wrinkles Night After Night!
Starbucks carves out giant sand sculpture at La Mer
The Hottest Summer Beauty Picks of 2019
Luminous Locks Product Round Up
Innovation for a Better Planet
Corum Golden Bridges
Emirates Mars Mission Science Week to commence in July
Top 5 Technology Gift Ideas for Father's Day
Nissan shares vision for future mobility at CES Asia 2019
Sharjah Chamber Concludes its Participation in the World Chamber Congress in Brazil
An Environmentally Friendly Approach to Interior Design with Home and Soul Dubai
Corum pushes creative boundaries once again with the AC-One 45 Openwork Automati...
The Sportswear Edit
Dubai Maritime Cluster Office and the Irish Maritime Development Office Boost Ma...
The Ralph Lauren Purple Label Spring 2020 Collection
Bedroom Decoration and Mattress Myths Debunked by IKEA
Marks & Spencer - Mellow Yellow
An Essential Part of the Iconic Uniform
Empower renews commitment towards community members through blood donation initiative
Dubai Festival City Mall Gears Up for a Fantastic Summer Full of Surprises
National Geographic Announces 2019-20 Upfront Slate, Pushing Programming Boundar...
Your Last Chance to Seize Sofitel the Palm S Unrivaled Summer Offer
Dubai Health Authority and Dubai Holding Launch ‘Be the Hero. Save Lives' Blood ...
Dabur launches two healthcare innovations rooted in Ayurveda
Marks & Spencer Unveils Its Chic Linen Summer Collection'
Etihad Airways Celebrates 15 Years in Germany
CCC, Europe's Most Wanted Footwear Brand, Launches its First Store in the UAE at...
Nissan e.dams' Buemi set for home race in Switzerland