GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Real Estate

    Share

Dubai, United Arab Emirates, 6th July 2021:  The Dubai Service Excellence Scheme (DSES) awarded Eros Group in recognition of its excellence in customer service under its specialized retail sector. This is the third time the Group has received such an honorable award. 

The DSES honor is aimed at promoting excellence in customer service standard in private sector and recognize businesses that offer excellent service for their customers. The award is designed particularly to gain customer's confidence and to make the experience of “Shopping in Dubai” a pleasurable one. This scheme binds all participating businesses to a common code of business ethics and core criteria for customer service excellence. Most recently, and more importantly, the Awards have been instrumental in enabling businesses to adopt to disruptive changes and sustain growth post COVID.

Upon receiving the DSES award, Mr. Deepak Babani, Executive Vice Chairman of Eros Group commented, “We are thrilled and extremely honored to be awarded with this highly respected recognition. Our brand philosophy is that the ‘Customer comes first'; this award is a testament to that and shows our ongoing commitment in servicing our customers to the best of standards.”

“The mystery shoppers of DED visit our stores quarterly and rate them according to several excellence parameters where Eros achieved an average score of over 95% among its outlets in Dubai.”

Eros Group is today standing tall as an organization and is growing in revenues year on year with, 17 retail stores across UAE, 14+ world-class brands in its distribution portfolio, and industry recognized awards. Eros Group is one of the leading players in consumer electronics, telecom, and allied multi-products in the Middle East.

Mr. Ahmad Badri, Director of Eros Group said, “The award reinforces our confidence and brand promise to continue to lead the way in customer service excellence. This tribute goes to the entire EROS team as collectively, we all continue to gain insights and develop methods which ensures that our customers always have a positive experience whilst shopping with us.”

 


Posted by : GoDubai Editorial Team
Viewed 5498 times
Posted on : Tuesday, July 6, 2021  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Global Village Announces Season 26 Opening Dates and Opens Bidding Process for Street Food Concepts
Next Story : Cash, Cars and Shopping Points Worth Millions of Dirhams Up for Grabs This Dubai Summer Surprises!
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Korean Food Gains Global Acceptance with 4% Market Share and US$10 BN Revenue in...
Oral-B iO™, The Biggest Innovation in Oral Care History
M•A•C Cosmetics News: M•A•C X Rosalia
Japanese Beauty and Skin Care Company Launching in UAE to Meet Increasing Consum...
For Every Story, For Every Me
Xiaomi Revolutionizes Content Creation with Newly-Launched Smartphones in the UAE
The Tonda PF Collection- A Purist's Delight for Those in the Know
Otology, Neurotology and Skull Base Surgery to be discussed at Dubai Otology Nex...
Global Music Stars Relaunch Pandora ME for the Creative Next Generation
Big Crown ProPilot Big Date Bronze- Flair Time
Samsung Jet™ Cordless Vacuum Cleaner: A Closer Look at the Revolutionary Clean S...
Abu Dhabi Health Services Company (SEHA) Erges Women to Prioritize their Health ...
CH Winter Collection 2021
Nissan of Arabian Automobiles brings back popular Automania Exchange Trade-In Ca...
Etihad Rail Signs Strategic Agreement with Herrenknecht to Develop New Tunnel De...
TURKEY'S Rumeysa Gelgi is warded GUINNESS WORLD RECORDS™ Title for Tallest Woman...
Genesis Premieres the GV60, a Luxury EV That Delivers Interactive Mobility
MBRSC Announces Astronauts Hazzaa AlMansoori and Sultan AlNeyadi finished their ...
LG Releases Preliminary Earnings For Third-Quarter 2021
Dubai Customs Tops IdeasUK and IdeasAmerica's indexes 2021
25th Edition of Beautyworld Middle East 2021 Wraps on a High With Strong Interna...
Dubai Municipality to Celebrate World Migratory Birds Day 2021
Union Coop Allocates AED 10 Million on October Promotions
Emirati Youth to Showcase Skills in Youlah
Formolo & Pogačar Climb the Podium at Tre Valli Varesine
P&G partners with Zulekha Hospital and Choithrams for Pink It Now Campaign this ...
Global Sports Stars and Decision-Makers Start Arriving for Expo 2020
Legacy Comes to Life With India Gate
Aster Hospitals UAE Launches Oncology Centre in Dubai
STDC Approved as Certified Center within Sharjah Food Safety Program
Gestational Diabetes Was a Blessing in Disguise,' Says Emirati Business Woman
Italy brings 55 Companies to Present latest Innovative Solutions that Tackle cur...
Wash Day Essentials: The Only Collection You'll Need for Perfect Curls
Sheikh Shakhbout Medical City Focuses on Holistic Care This Breast Cancer Awaren...
Pro Golf Coach Claude Harmon III Offers Coaching to Elite-Level Golfers at GEMS ...
Creating Instagram Videos just got even Easier
Headline: Accessibility and Mobility: How the Automotive Industry is becoming mo...
Malabar Gold & Diamonds Launches ‘Bella Collection' – Dazzling 22k Gold Jewelle...
Hyundai Motor and UNDP Mark One Year of ‘for Tomorrow' Global Project for Sustai...
Hyundai Motor Signals Carbon Neutral Commitment through New ‘Expecting Generatio...
Etihad Airways Celebrates UAE Civil Aviation Day
Foxyskin Unveils Grooming Products for the Modern Man
Arab Fashion Week Celebrates its Return to Physical Shows at Dubai Design District
Malabar Gold & Diamonds Attracts Global Attention at Dubai Expo 2020
OMEGA Reveals the Secret of James Bond's Watch
Quote of H.E. Hamad Obaid Al Mansoori, Chairman, MBRSC
Hamdan Sports Complex to host 25th Karate World Championship from November 16-21
SAIF Zone Enriches its Digital Infrastructure with 36 New Services and Features
Boom of Attendance at WHITE Milano. Over 13,000 visitors, 85% of whom were buyers.
Abu Dhabi University Fosters Women Excellence in Engineering and Computing Research