GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

 
  Share

Automation of processes for efficiency, voice driven commands, face recognition and reallocation of human capital costs, are key drivers for adoption of artificial intelligence solutions being demonstrated at GITEX 2019.

Dubai, UAE, October 7, 2019:  Focus Softnet, the leading software development and enterprise applications provider, today announced the launch of its Artificial Intelligence (AI) platform, AIFA (Artificially Intelligent Futuristic Applications) at GITEX Technology Week 2019, held at Dubai International Convention Center in the UAE. AIFA is an advanced, automated platform meant to enhance business, increase productivity, and reduce investment in human training. 

“Businesses in the region are now ready to leverage digital technologies to improve efficiencies. Focus Softnet has developed AIFA that can be used by organizations to automate all types of functions. These could be from the front office, top executive, managerial, and back office. With CIOs and IT managers under pressure to do more with less funds, AIFA as a workforce assistant can be used across multiple departments and across multiple roles,” explained Ali Hyder, Group CEO of Focus Softnet, during the launch of AIFA.  

Businesses can analyze data, support their customers, or assist end-users in data entry task. As an advanced AI chatbot that uses machine learning, AIFA will understand queries and respond smartly. Businesses can get insights and predictive analysis to lower their operational costs and improve services. AIFA also helps in marking automatic attendance of employees using AI face recognition feature and gets integrated with any Payroll & Attendance system. The Robotic Process Automation (RPA) feature in AIFA allows organizations to automate routine tasks that can be integrated with business application. Further, the face recognition feature also helps in contributing to the increase in sales by getting maximum information of walk-in customers in retail sales. 

According to a recent PwC report, analysis conducted by IDC estimates that spending on cognitive and artificial intelligence systems in the Middle East and Africa region will grow from $37.5 million in 2017 to over $100 million by 2021, representing a growth rate of 32%. The UAE and Saudi Arabia, in particular, have demonstrated strong commitment towards the development and implementation of artificial intelligence technologies.

AIFA can be used in most popular languages. There is no need to employ customer service personnel, specifically for any language. It can provide analytics for questions asked. The end user company can use this to identify areas that need improvement. Focus AIFA can be reached through a phone call, mobile app, website, Alexa, Google Home, Facebook, WhatsApp and other such platforms and devices.

'We have also made significant innovations around voice recognition, allowing customers to build triggers and alerts with call to action and data embedded in them. Customers can customize these alerts as required and can create a culture of proactiveness when they are sent and heard by recipients on the move, rather than read as text or email messages at a later time, often too late for action,' Mr. Hyder added.

The most defining capability of AIFA is that it is not just a work assistant but can work as a customer service executive as well. By interacting with AIFA, customers can access their data, and get answers to basic questions such as balance, limit, due date of bills, last payment, service request, location request. Unlike humans who cannot be available during holidays or during the night, AIFA can work 24 hours, 365 days of the year.

Businesses can deploy this advanced AI assistant, that has inbuilt accelerated computing for extreme performance and big data workloads. End-users can use AIFA to get information about product, bills, statements, services, status of service requests and other such information. Top executives can use AIFA as a data mining tool to get quick access to information they need, in any format such as voice, text and reports.

Focus Softnet is exhibiting at Stand H8-C20 in Hall 8, where visitors can meet with consultants and sales advisors from the company to understand the full portfolio of services and use cases. Technology experts will demonstrate AIFA's features and capabilities to customers at GITEX Technology Week 2019.



Posted by : GoDubai Editorial Team
Viewed 8284 times
Posted on : Monday, October 7, 2019  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Global Social Enterprise ‘Elephant Parade' Exhibits in the Middle East for the First Time
Next Story : Microsoft's intelligent cloud in spotlight, at GITEX Technology Week 2019
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Drops of Youth
Foreo Reveals the Ultimate Valentine's Gift List for Women
Kanz Jewels proves to be a lucky destination for jewellery shoppers during DSF 2020.
Show your Support for Australia alongside THT – That Hair Tho
Zeitun Cosmetics Launch in UAE
Eberhard & Co. Gilda timepiece makes an extraordinary Valentine's Day gift
Corum And Joachim Horsley Light Up The Folies Bergère
Elegant diamond-swathed Kalpa Kalparisma set to dazzle fine watch enthusiasts
160 Years Young: Tag Heuer Kicks Off a Milestone Anniversary With the Re-edition...
Beleaf's Top 5 Vegan Supplements
Foreo Reveals the Ultimate Valentine's Gift List for Men
Seha Leads Discussions in Pediatric Medicine
Oris pays tribute to the world's greatest jazz musicians with Art Blakey Limited...
Traversetolo Vitre in blue dial makes stunning impact
Spice It Up With Szechuan! Shake Shack is Celebrating the Chinese New Year With ...
Why this is the right time for TMCs to automate their processes?
Beleaf Opens its Fifth Store in Springs Souk
UAE Falconers League Kick Starts Competition with 10 teams in Al Ruwayyah
The Data Center Market in 2020: What to Expect
Lg to Join Forces With Cerence on Ai-powered Connected Car Platform
Head to Freddy's for the Ultimate Frozen Custard Party
HONOR Wins Big at CES 2020 with Growing Momentum of Wearables
C Central Resort The Palm Welcomes 2020 with its Grand Opening in Dubai
MoHAP's Training & Development Center Receives the Silver Award from the America...
Secure Technologies and Artificial Intelligence in Focus for Airbus at Intersec 2020
Medical software company Evolucare Technologies presents its high-performance so...
HINO trucks dominate the UAE's fuel delivery sector
Filipino finds respite from a rare eye condition and poor vision
AU Offers 20% Discount to Ajman Government Staff
ETIHAD GUEST AND AIR MILES MIDDLE EAST PARTNER TO OFFER MORE WAYS TO EARN GUEST MILES
Dalma Mall to Host Musical Evening With Takkat
Laetitia Casta in Ralph Lauren
World security, safety and fire protection experts converge in Dubai for Intersec
Drive away in a brand-new Toyota for just AED 29 a day
MBRU faculty performs pioneering surgery at Mediclinic to treat rare swallowing ...
Sanad Powertech Awarded Shams Power Company Maintenance Contract
SteelFab 2020 introduces the latest Laser Metal Cutting Machine & the world's fi...
Lenovo and Nasr Esports partner to champion gaming talent in MENA
DHA Drives Forward Patient Care with Pioneering 3D Printing Lab
Volvo Cars and China Unicom collaborate on 5G communication technology developme...
The best crossbody bags for spring
Skullcandy- PUSH Wireless Earbuds.
Plaza Premium Lounge Dubai Creates a Lasting Impression for Travellers Departing...
Grohe's “Green Mosque” Initiative Ranks Fourth in The Best PR Campaigns for This...
Tabreed Energy Services Launched
Union Coop Signs two MoUs with Dubai Foundation for Women and Children
Al Majid Motors marks 25th edition of DSF with value deals across models
Maserati presents the Royale special series: a contemporary homage to the herit...
New Year, New IKEA!
Eaton adds to cybersecurity portfolio with industry-first dual UL and IEC produc...