GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Government, Legal

 
  Share

UAE, February 6, 2018 - The Department of Economic Department – Ajman (DED-Ajman) has been awarded with three new ISO Certifications-- the ISO 9001:2015 Certificate for Quality Management Systems, the ISO 10002: 2014 Certificate for Customer Satisfaction and Guidelines for Complaints Handling in Organizations and the ISO 10004: 2012 Certificate for Guidelines for Monitoring and Measuring. The achievement demonstrates DED-Ajman's commitment towards meeting and complying with the highest set international standards and reflects the department's efforts to provide world class services, including the process of complaints, feedbacks and suggestions, to achieve the highest level of satisfaction and happiness of individuals and investor, as well as facilitating business activities and enhancing the attractiveness of the emirate on the investment map.

Fatima Mohamed Al Shamsi, Director of Strategy and Corporate Excellence, said, “We have received three ISO certificates from two of the world's most prestigious international companies, GBB and TUV InterCert, which is a quality focused achievement that will inspire us further to continue to work hard in developing our services and achieve greater achievements in the future—fully complementing our commitment to adopt the highest standards of performance and quality in delivering services and improving operational performance. The achievements are additions to our success and we are determined to continue our relentless efforts to adopt the highest standards of compliance to meet the rapid progress in quality and excellence locally and globally.”

Ahmed Khair Al Blooshi, Director of Customer Relations, said, “This new achievement complements our move to support the government's strategic direction towards achieving the highest quality of services in accordance with the highest international standards, which fall in line with the policy towards achieving quality and customer satisfaction set by DED to provide excellent, pioneering and sophisticated services for customers. The three certificates are the result of team spirit, coordination and integration between different departments, and the adoption of a clear mechanism to deal with complaints and suggestions in accordance with the international laws.”

He added: “We look forward to continue towards the path of excellence through updating and following up the application of standards and specifications of quality systems, as well as developing an integrated system of complaints and suggestions via direct interactive channels, particularly the toll-free number (80070), the smart app, funding of customer service centers and ‘Tas'heel' centers to ensure happiness and social well-being.”



Posted by : GoDubai Editorial Team
Viewed 4557 times
Posted on : Tuesday, February 6, 2018  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : UAE -Malaysia Business & Investment Forum kicks off in Kuala Lumpur
Next Story : Department of Culture and Tourism Organises Multiple Events to Celebrate UAE Innovation Month
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Express Your Signature Style
Cerruti 1881 Infinite Love
The Memovox Adventure
Oh, Sweetie Lipcolour!
Olivia Burton Watercolour Florals
Travel Light with Beauty Essentials from Glambeaute.com
Innovative Chronofighter Superlight Carbon is replete with Graham's formidable m...
Jaeger-Lecoultre Main Sponsor of the 75th International Film Festival of La Bie...
Tissot T-Race Cycling An adrenaline-fuelled ride
Marchon Eyewear and G-III Apparel Group Sign Exclusive Global Licensing Agreemen...
Summer Love by Mouawad
DKNY Fall 2018
Tommy Hilfiger Dressed Up Collections
A New Watchmaking Encounter in Pink Gold at the Venice International Film Festival
Etihad Airways Celebrates President Xi Jinping's Visit With a Series of Cultural...
Canvas on Wrist – Swatch Partners Up With Riksmuseum
DS Podium Chronograph - Sporty as ever, now with PrecidriveTM
Huawei's New Range of Artificial Intelligent Smartphones Set to Change Your Self...
Go Down Memory Lane with Fashion Trends from the '90s
An Insight Into Easyshopping.ae
Inspired by legends, worn by new heroes, PUMA FOOTBALL brings you the AC MILAN 2...
Enjoy an all-day breakfast at Sophie's Café
The Maison Chaumet opens an exclusive pop-up at The Dubai Mall
From skin to comprehensive aesthetic care: a 15-year journey called Kaya Skin Clinic
Dubai Camel Racing Club Honours Al Tayer Motors
Introducing Salvatore Ferragamo's Men's Sun and Optical Capsule
Before we say Goodbye to Flamingoes and Pineapples, Celebrate Summer 2018 with k...
Enjoy DSS 2018 Offers at Parah
Dubai Creek Harbour Project Celebrates 5 Million Man Hours with Zero Lost Time A...
GUESS Launches Fall 18 Handbags
Launch of PINAR Water - Turkey
Accessing The Internet In Dubai: All You Need To Know
Ferrari's turbo-charged V8 is voted the best engine of the last 20 years
Sighting Immediate Hiring of UAE Nationals, Union Coop Organizes Exclusive Recru...
The wide-awake, doe-eyed look
Your Baby and Child Travel Essentials Covered with Five Little Ducks
Pottery Barn Kids launches new ‘Back-to-School' collection
Michelin introduces the new MICHELIN PRIMACY 4 in GCC region
PCFC and GDRFA helped 511 employees tie the knot over last 7 years
Beat the Heat with these Summer Essentials
Danfoss celebrates the young engineers who participated in the EmiratesSkills Na...
Rashid Hospital doctors save sea captain's life using a highly sophisticated pro...
Gulf region's automation industry on track for double digit growth
Martin on a Mission as He Claims Sixth Spot for UAE Team Emirates in Stage Five ...
Hyperloop Transportation Technologies to Build China's First Hyperloop System
Dubai Health Authority discusses collaboration with British healthcare firms.
6-Day SCTDA Tour Guide Training Program Conducted by SUC
Confidence in Follower Counts
One Day Course in Dealing with and Managing Difficult Stakeholders
Ensure clean and pure air in your home this summer